MYPICTUREReviews:
26,047 reviews in the last 12 months143,065 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
4 days ago
Verified review
The quality of the picture was quite poor, the photo I sent was very clear but the picture I received was blurry and cheaply put together, the photo keeps falling out of the frame
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Answer by MYPICTURE
4 days ago
We appreciate your feedback and apologize for any inconvenience. We will contact you via email to discuss further and take the given feedback into account.
4 days ago
Verified review
Lovely cushion with good quality picture.
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Answer by MYPICTURE
4 days ago
Thank you for sharing your feedback. We are glad to hear you appreciated the quality. If there's anything else we can do to improve your experience, please let us know.
4 days ago
Verified review
Good quality canvas, but took 2 weeks to arrive
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Answer by MYPICTURE
4 days ago
Thank you for your feedback. We appreciate your comments on the quality and apologize for any inconvenience caused by the delivery time. We will take your feedback into account to improve our service.
5 days ago
Verified review
Good service
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Answer by MYPICTURE
4 days ago
Thank you for sharing your experience. We appreciate your feedback and are glad to hear you were satisfied with the service. We continually strive to meet your expectations.
5 days ago
Verified review
very good , just took along while to receive
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Answer by MYPICTURE
5 days ago
Thank you for your feedback. We appreciate your patience and are glad to hear that you had a positive experience overall. We continuously strive to improve our processes to better meet your expectations.
6 days ago
Verified review
Delivery time could be quicker
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Answer by MYPICTURE
5 days ago
Thank you for sharing your thoughts. We appreciate your feedback and will take it into account as we work to enhance our services.
6 days ago
Verified review
The photos were really good quality. Just very disappointed with the delivery time. You need to change your courier service.
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Answer by MYPICTURE
5 days ago
Thank you for your feedback regarding the delivery time. We appreciate your comments on the photo quality and will take your feedback into account to review our courier service.
7 days ago
Verified review
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7 days ago
Verified review
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7 days ago
Verified review
Delivery time was not great.
Quality was ok .
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Answer by MYPICTURE
7 days ago
Thank you for sharing your feedback. We regret to hear that the delivery time did not meet your expectations. Your comments are important to us and will be taken into account. We will contact you via email to discuss further.
7 days ago
Verified review
Picture is lovely but quality of tile is poor
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Answer by MYPICTURE
7 days ago
We appreciate your feedback regarding the quality. We will be contacting you via email to discuss this further and take your feedback into account. Thank you for bringing this to our attention.
7 days ago
Verified review
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8 days ago
Verified review
Some good and some bad.
Ordered 3 canvases, the colours and exposure on one are good, on one just acceptable and one not too good (blue/cyan cast and underexposed).
Delivery took a week, but once Yodel had the parcel the delivery was very quick and painless.
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Answer by MYPICTURE
7 days ago
We appreciate you sharing your experience. We understand your concerns about color and exposure discrepancies and will take your feedback into account. We will be reaching out to you via email to discuss this further.
8 days ago
Verified review
Delivery took too long not time stated
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Answer by MYPICTURE
7 days ago
Thank you for sharing your feedback. We apologize for the delay in delivery. We will take your comments into account to improve our service. We will contact you via email to discuss this matter further.
8 days ago
Verified review
time taken to arrive - becomes a memory!
The excitement of placing an order to put those important photos on the wall become a memory itself given the length of time for the canvas frames to arrive.
One the five canvas prints is quite floppy given that it was not well stretched onto the frame.
They were quite reasonably priced; but no extras to get them faster!
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Answer by MYPICTURE
7 days ago
Thank you for sharing your feedback. We regret that the delivery time and the condition of one of the canvas prints did not meet your expectations. We will take your feedback into account and contact you via email to discuss the issue further.
8 days ago
Verified review
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8 days ago
Verified review
Photo was the wrong way round, but could have been my mistake
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Answer by MYPICTURE
8 days ago
We appreciate you bringing this to our attention, and we apologize for any confusion caused. We will take your feedback into account and contact you via email to further address the issue.
10 days ago
Verified review
Had to chase order after 7 days as had not left supplier as they had stated. Chased again to be advised that they had only just sent the order, but still no scans with the delivery co. Finally arrived after 12 days. Pleased with quality of print though.
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Answer by MYPICTURE
10 days ago
We appreciate your feedback regarding your recent order. We're sorry to hear about the delay you experienced. We're taking your concerns into account. We'll be in touch via email to further discuss.
10 days ago
Verified review
I’ve ordered from other suppliers of similar goods. Yours are well priced & good. One difference is that the canvas doesn’t seem to be stretched enough & on several of the photos a white line is present on the edge.
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Answer by MYPICTURE
10 days ago
Thank you for your valuable feedback. We appreciate your insight about the canvas tension and the white line issue. Rest assured, your comments will be taken into consideration as we continuously strive to improve our offerings.
11 days ago
Verified review
The colours are accurate and image quality good. My only problem is the length of time to be delivered, if I sell from an exhibition and need a replacement I have to order elsewhere or it would be too late.
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Answer by MYPICTURE
10 days ago
We appreciate your valuable feedback. Your concerns about delivery timelines have been noted. We assure you that your insights are fundamental in our continuous efforts to enhance our services. Thank you for your support.