MYPICTURE

Reviews:

Bought two canvases on the same day, minutes apart. One arrived in good time, however the other arrived a week later which is disappointing as it was a present.

I didn’t expect it to be a rolled picture. I could have had a picture on a canvas for a cheaper option. Maybe it was written somewhere and I missed it. I was disappointed with the price for what it was,

When first buying I made the mistake of not doing my homework, this company is in Germany which I didn’t see on website.They send you a tracking number through Yodel which doesn’t actually work for 7 days when I presume it arrives in the country. Product was ok but should state how this all works on website

I ordered 2 canvas frames through an offer. Item were posted fairly quickly but postage was slow, took over a week and upon receipt, i was a little disappointed with the quality of frames. Canvas material is quite thin now and frames are thinner as compared to few canvas frames we ordered couple of years ago. Overall reasonable if purchased through an offer, otherwise not worth the money on full price, if quality is same.

Using yodel is a nightmare. Delivery takes far too long considering what you charge

Canvass a bit loose, photograph quite dull

Frame flimsy. And courier used is Yahoo who left the package on the floor at the end of my driveway. So if you want a very average product and a dire delivery service then these are the guys for you!

The product itself is great. The delivery however was awful

Very shiny cushion cover. Delivery took too long

My parcel was left out side in heavey rain

The product I ordered was ok, but I paid for some card with message but this was not done, even though I was charged for it.

product & service is good - but delivery in UK - too long (Yodel very bad service, item was at depot for several days before delivery

Bought as a present with photos of pets that have passed in a tribute collage but they didn't let me know that the edges of the design would be cut off and I lost parts of the the collage due to it. My mother of course loves it anyway and says it's a lovely soft material but I was disappointed that my collage edges were lost due to no border warning in the photo uploading process. For the money I paid I expected better. You can see in the attached photos how the head was almost cut completely off the dog in the top left and the bottom the photos are cut in half. I live away from home so I am taking my mum's word for the material quality. I wouldn't buy again due to how badly the image was printed. I mean who cuts the heads off animals in designs? Surely they should have known to resize it if not given the choice to make sure it's within a certain border. I was excited about this for mum but I'm disappointed with the outcome. I would return it but then that's more expense for nothing

The online service was great. The delivery from Yodal really let the sale down. I have also received way to much marketing since my order (I am still likely to you Mypicture as it is best on price).

It is with the courier company you use / Yodel. He simply puts your delivery over our fence if no one is in, rather than checking with neighbours first. Every chance that something such as a canvas print will get damaged…..

1. Website/app does not have option to drag & resize the uploaded photo. The corners of the photo has got folded in the frame. Processing photo and frame took around days, at least processing unit should have ensured photo fits well in the frame. 2. Time taken to deliver photo was too much. Took almost 10 days to process. Previously i had ordered similar service from the US and got delivered to UK within a week, moreover quality was better, much brighter, frame was better too compared to this one. On the whole, i felt this was not worth for what i had spent on it.

Well, I am giving 3 starts. Explanaition for it is that I so far order feom your canvases and wall calendar. Been waiting very long for wall calendar when I ordered it for the first time. it came in wrong colour order. 2 pages of it were grey when all suppose to be white. Contacted you and it felt that you genualy try to help fix it sensing me replacement. Althou uit came all scratched on first page and in wrong colour again but at least all in one colour ( instead of white came grey). Giving you 3 starts as I also ordered canvases so far 3 Times in Total 14 canvases in different sizes and all came as ordered and in good quality.

Must have missed something in the small print...but whilst the photo and frame were good, it didnt come with any attachment to hang off a wall on the back of frame....dissapointing!