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MYPICTURE
Reviews:

26,047 reviews in the last 12 months142,959 total reviews  

4.78
Excellent

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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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13 Aug 2023
 Verified review

A bit slow …

Great product but slow production and delivery - 10 working days in total!
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12 Jul 2023
 Verified review
Time of delivery. Post said 3 to 4 days and waiting a week and a half!!!
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29 Jun 2023
 Verified review
Image quality wasn't the best. Probably my fault for a bad picture though
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22 Jun 2023
 Verified review
get your shipping sorted !!! shouldn't take 2 weeks to arrive............
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2 Jun 2023
 Verified review
Scuffed edge of photo - packing jb could have been better to avoid this.
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10 Oct 2023
 Verified review
Speed of delivery. Was reported as being ready for dispatch for 3 days
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12 Dec 2023
 Verified review
The frame is of poor quality and not level. I could have made better.
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Answer by MYPICTURE
12 Dec 2023
We're sorry to hear your dissatisfaction. Your feedback is important to us, and we will surely take it into account as we strive to improve our offerings. We appreciate your patience and understanding.
5 Nov 2023
 Verified review
Picture is not centre and therefore has a light border on the top only
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11 Oct 2023
 Verified review
Picture wasn't stapled evenly to the board, flimsy, did the job tho.
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14 Dec 2023
 Verified review
Pictures in the photo book not as sharp as I've seen them on paper
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Answer by MYPICTURE
14 Dec 2023
We appreciate your feedback. It's essential for us to ensure our customers are satisfied. We're always looking to improve, so your comments will be considered. Thank you.
7 Dec 2023
 Verified review

Correct address

To improve on getting the right address. With the right post code
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Answer by MYPICTURE
7 Dec 2023
We appreciate your feedback on the address issue. It's valued and will be considered as we continuously work towards improving our services. Thank you.
28 Jul 2023
 Verified review

Room for improvement

Pictures are good, delivery and communication needs improvements.
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25 Jul 2023
 Verified review
Framed photo arrived unframed and had to be assembled by myself
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22 Jun 2023
 Verified review
Order arrived incomplete. Slow response from customer service.
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28 Jul 2023
 Verified review
The products are brilliant but the delivery was badly delayed.
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14 Aug 2023
 Verified review
Delivery. Took nearly a week and didn't take that previously
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14 Jul 2023
 Verified review
Postage is very slow, the print quality could be higher dpi.
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6 Sept 2023
 Verified review
It got arrow on canvas and u can see it not happy with it
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14 May 2023
 Verified review
A bit expensive for what it was and delivery cost was high
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11 Aug 2023
 Verified review
Not very stretched and poor quality compared to last time
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