MYPICTUREReviews:
26,118 reviews in the last 12 months142,568 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
28 Sept 2023
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Delivery took very long and I got no updates about where it was when being delivered
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21 Sept 2023
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Delivery took so long!
The quality of the canvas was lovely, but took weeks to arrive
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28 Jun 2023
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Very slow delivery need to improve delivery time. Twice delivery date got extended
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28 Nov 2023
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Order before in the past but disappointed this time with the quality of the print.
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Answer by MYPICTURE
28 Nov 2023
We're sorry to hear about your recent experience. Your feedback is valuable to us and we will certainly take it into account for future improvements. We always strive to deliver the best for our customers.
1 Sept 2023
Verified review
Great photo and frame, but missing the hanging kit which I’m sure I’d asked for.
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14 Nov 2023
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Good product, but took far too long to be delivered. It was a birthday present.
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Answer by MYPICTURE
14 Nov 2023
We appreciate your feedback. The timing of delivery is crucial, especially for special occasions. We apologize for any inconvenience. Your feedback will be taken into account for improving our services.
3 Oct 2023
Verified review
Good product but no customer service available as j had a problem with the order
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29 Jun 2023
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Canvas was brilliant, but the delivery service was not very good delays 3 times
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7 Jul 2023
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Cheap but not a great finish to my canvas print. Will go elsewhere next time.
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11 Oct 2023
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Delivery time, took too long. Tracking did not agree with couriers Tracking.
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20 Aug 2023
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Include a canti lever stand (or any mechanism tonprop frame up) would be nice.
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18 Nov 2023
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The canvas is not pulled tight, and the picture doesn't line up on the folds
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Answer by MYPICTURE
18 Nov 2023
We're sorry to hear about the issues you've experienced. Your feedback is vital and we appreciate you sharing your observations. We'll certainly take this into consideration for the future.
24 Oct 2023
Verified review
Canvas are good.
The mug is just a 50p cheap mug with a faded picture on it.
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10 Oct 2023
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I m a bit disappointed because I did a mistake and no-one checks the order !
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26 Nov 2023
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My picture is great but i paid to have it ready to hang, this was not done.
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Answer by MYPICTURE
26 Nov 2023
We appreciate your feedback. It's unfortunate to hear about your experience. Rest assured, your comments will be taken into account in our endeavor to enhance our service quality.
13 Aug 2023
Verified review
A bit slow …
Great product but slow production and delivery - 10 working days in total!
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12 Jul 2023
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Time of delivery. Post said 3 to 4 days and waiting a week and a half!!!
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29 Jun 2023
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Image quality wasn't the best. Probably my fault for a bad picture though
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22 Jun 2023
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get your shipping sorted !!! shouldn't take 2 weeks to arrive............
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2 Jun 2023
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Scuffed edge of photo - packing jb could have been better to avoid this.
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