MYPICTUREReviews:
26,123 reviews in the last 12 months142,697 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
27 Jun 2023
Verified review
Product took two weeks to get here. When it says 2/5 days delivery.
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6 Jun 2023
Verified review
Not the best quality canvas took ages to arrive would not recommend
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23 Jun 2023
Verified review
The item has arrived twisted - It will not sit flat to the wall
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Answer by MYPICTURE
26 Jun 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
27 Jun 2023
Verified review
Delivery delayed. Impossible to speak. To customer services
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25 May 2023
Verified review
Quality of the pictures and the frames are disappointing
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14 May 2023
Verified review
Not consistent quality. Colour reproduction not the best.
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Answer by MYPICTURE
15 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
21 Jun 2023
Verified review
Wrong photo received with people I do not even know
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Answer by MYPICTURE
23 Jun 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the received products.
29 Jun 2023
Verified review
Speed up delivery and dont change the delivery date
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Answer by MYPICTURE
30 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
16 Jun 2023
Verified review
Took me asking via chat to get the order shipped
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2 Jun 2023
Verified review
Product absolutly fine but delivery is terrible
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Answer by MYPICTURE
5 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
Delivery far too slow.
Delivery far too slow and rearranged twice.
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20 Jun 2023
Verified review
Quality is extremely cheap and see through
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Answer by MYPICTURE
21 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
20 May 2023
Verified review
Delivery on time and better communication
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Answer by MYPICTURE
22 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
24 May 2023
Verified review
No I didn't get my pictures at all
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Answer by MYPICTURE
25 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
24 Jun 2023
Verified review
Delivery was very late
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
8 Jun 2023
Verified review
The imagine is fuzzy
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Answer by MYPICTURE
9 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
15 Jun 2023
Verified review
It was too small
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14 Sept 2023
Verified review
When looged in to find progress nothing was shown and far too long to wait for something like that
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Answer by MYPICTURE
30 Sept 2023
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
6 Dec 2023
Verified review
Very dissapointed with ond of my pictures ... came rolled up with 2 pieces of wood to fix it to !
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Answer by MYPICTURE
6 Dec 2023
We're sorry to hear about your disappointment. We appreciate your feedback and assure you that it will be considered seriously. Please expect an email from us to discuss this matter further.
19 Nov 2023
Verified review
It took 2 weeks for my order to arrive when you quoted 2 business days when I placed the order.
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Answer by MYPICTURE
19 Nov 2023
We're sorry to hear about the delay in receiving your order. We appreciate your patience and understand your frustration. Your feedback is valuable to us and will be taken into account. We will be reaching out to you via email to discuss this further.