MYPICTUREReviews:
25,998 reviews in the last 12 months142,993 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
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As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
15 Apr 2024
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Pillow case arrived very dirty condition
Waited 3 weeks for order , once it arrived the back of my pillow case , even though completely sealed in a cellophane bag one quarter was very marked, dirty and pillow itself did not fully fill case . Asked for replacement which they have agreed to , but got no apology . Very disappointed
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Answer by MYPICTURE
15 Apr 2024
We're sorry to hear about your experience. We appreciate your patience and feedback; it's invaluable for our improvement. We will be reaching out via email to better understand the situation.
14 Apr 2024
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14 Apr 2024
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Lovely clear picture and colours but the jigsaw pieces were thinner than I thought they would be and it didn’t come with a box with a picture on which I assumed it would but was probably my fault as it doesn’t mention it in the description
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Answer by MYPICTURE
14 Apr 2024
We appreciate your valuable feedback. We're delighted to know you enjoyed the picture and colours. Your observations regarding the jigsaw pieces and packaging will certainly be taken into account for future improvements. Thank you for your support.
14 Apr 2024
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13 Apr 2024
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Pleased with framed photo not too happy about parcel left outside with no contact until online said delvered
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Answer by MYPICTURE
14 Apr 2024
We appreciate your feedback and understand your concern about the delivery process. Your comments offer us an opportunity to improve. Rest assured, your experience will be considered in our future operations.
13 Apr 2024
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13 Apr 2024
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Quick service and perfect canvas.
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Answer by MYPICTURE
13 Apr 2024
We appreciate your kind words and are thrilled to hear you found our service quick. Your satisfaction is our priority. Thank you for choosing us.
13 Apr 2024
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13 Apr 2024
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Happy with the result
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Answer by MYPICTURE
13 Apr 2024
We're so pleased to hear your satisfaction. Thank you for sharing your positive experience. We're committed to ensuring the best possible outcome for our valued customers.
13 Apr 2024
Verified review
Was pleased apart from too much fold on corners.
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Answer by MYPICTURE
13 Apr 2024
We're glad to know that you were pleased overall. Your feedback on the fold on corners has been taken into account. Your satisfaction matters to us and we'll strive to improve. Thank you for sharing your experience.
12 Apr 2024
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12 Apr 2024
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Exceeded expectations
I was very happy with my completed photo book considering most of the photos were taken on mobile phones the quality was exceptional. I have used different companies before but I was impressed with the range of clip art & designs which far exceeded others. This will now be my company of choice.
The only negative was that I live in Jersey & therefore charged P+P accordingly but Jersey is VAT exempt but I was still charged this added tax which was disappointing.
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Answer by MYPICTURE
13 Apr 2024
We're delighted to hear you appreciated the quality and design range of our photo book. We value your feedback regarding the tax issue and will certainly consider it for future improvements. Thanks for choosing us as your preferred company.
12 Apr 2024
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Disappointed
The canvas is very bobbly and the picture hasn't been stretched enough around the wood so the edges can been seen on the picture. Very disappointed. Need to get it done again as it's an anniversary present
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Answer by MYPICTURE
12 Apr 2024
We're truly sorry to hear about your dissatisfaction. We value your feedback and it's important to us. We'll contact you via email to understand your concerns better and hope to improve based on your experience.
10 Apr 2024
Verified review
Picture just seemed a little pixely don't know if its because its on board.
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Answer by MYPICTURE
11 Apr 2024
We appreciate your feedback regarding the picture quality. Your observations are important to us and will certainly be taken into account. Thank you for sharing your experience.
SL
stephen l.
sutton
10 Apr 2024
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Picture was a lot smaller then I sent, and not worth the price.
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Answer by MYPICTURE
10 Apr 2024
We're sorry to hear about your dissatisfaction. Your feedback is important to us. We will reach out to you via email to understand your concerns better. Rest assured, your feedback will be taken into account for future improvements.
10 Apr 2024
Verified review
Quick delivery well informed about process and delivery good value for money. Like the company does what it says
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Answer by MYPICTURE
10 Apr 2024
We appreciate your positive feedback and are pleased to hear about your positive experience with our service. Your feedback will certainly be taken into consideration for future improvements. Thank you.
10 Apr 2024
Verified review
I was very happy to order it, something unusual... It came not completed? It is missing one puzzle, it should be a gift but now I am not sure if it will come on time... Little be disappointed.
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Answer by MYPICTURE
10 Apr 2024
We're sorry to hear about the missing puzzle piece. Your feedback is important to us and will be taken into account. We will be reaching out to you via email to address this matter.
10 Apr 2024
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10 Apr 2024
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Good sevice
Easy web page,fast service,good quality items.
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Answer by MYPICTURE
10 Apr 2024
We truly appreciate your positive feedback. We're thrilled to hear your experience with our webpage and service met your expectations. Your satisfaction is our priority. Thank you for choosing us.
10 Apr 2024
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