MYPICTUREReviews:
25,998 reviews in the last 12 months142,993 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
23 Apr 2024
Verified review
Little too small, lovely photos though.
Photo and cups are of a good quality. They are a little too small for most people's idea if a mug.
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Answer by MYPICTURE
23 Apr 2024
We appreciate your feedback. Your comments on the size of our cups are noted. We strive to meet the varying preferences of our customers. Your input is valuable in our continuous effort to improve.
23 Apr 2024
Verified review
So far my experience has been satisfactory (still waiting on second purchase). Only downside was not being able to add to my first order before being dispatched so had to pay double postage.
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Answer by MYPICTURE
23 Apr 2024
We appreciate your feedback. We understand the concern about paying double postage. We are constantly looking for ways to improve our service. Thank you for your understanding.
DJ
Dawn J.
Bexleyheath
23 Apr 2024
Verified review
Finishing very poor. Canvas not cut square so crooked in frame. Used MYPICTURE many times and things seem not to be as good as previous. Delivery took 2 weeks . Did get updated which was good customer service. The finish however of the canvas very poor. How this wasn't picked up before sending amazes me.
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Answer by MYPICTURE
23 Apr 2024
We're sorry to hear about your recent experience with your order. Our team prioritizes high-quality finishes and timely delivery. Your feedback will certainly be taken into account for future improvements. We will be reaching out to you via email to address your concerns further.
22 Apr 2024
Verified review
Extremely slow delivery the pillow wasn’t even printed came with a cover which was not mentioned I expected the print straight in the pillow
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Answer by MYPICTURE
22 Apr 2024
We regret to hear about your experience. Your feedback is valuable and will be taken into account. We'll reach out to you via email to discuss further.
22 Apr 2024
Verified review
Everything explained through out process, small criticism was nothing supplied to help hang canvas on wall.
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Answer by MYPICTURE
22 Apr 2024
We appreciate your feedback and the time taken to share your experience. Your suggestion about providing supplies to hang the canvas is noted and will be considered for future improvements. Thank you for your valuable input.
21 Apr 2024
Verified review
Delighted with the product and the price was very reasonable too. Maybe best to offer discounts on future purchases after the delivery of the order and not before.
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Answer by MYPICTURE
21 Apr 2024
Thank you for your valuable feedback. We appreciate your satisfaction with our product and pricing. Your suggestion about discounts on future purchases is noted and will be taken into consideration. Your input is highly appreciated.
21 Apr 2024
Verified review
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21 Apr 2024
Verified review
Nice items. Thanks
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Answer by MYPICTURE
21 Apr 2024
We're glad to hear you found our items to your liking. Your positive feedback is greatly appreciated. Thank you for choosing us.
21 Apr 2024
Verified review
I got in contact as picture not perfect. You have responded saying you are shipping a replacement hence the 4 stars as your customer service is fantastic
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Answer by MYPICTURE
21 Apr 2024
We appreciate your positive feedback regarding our service. It's our endeavor to ensure satisfaction. We hope the replacement will meet your expectations. Thank you.
21 Apr 2024
Verified review
Good quality
A little slow getting to me but well packed.
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Answer by MYPICTURE
21 Apr 2024
We appreciate your feedback. We're sorry for any delay you experienced, but we're glad to hear you were pleased with the packaging. Your comments will be taken into account for future improvements.
21 Apr 2024
Verified review
Best value for money
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Answer by MYPICTURE
21 Apr 2024
We're thrilled to hear you found our offerings a great balance of quality and affordability. Your support is much appreciated. Thank you!
21 Apr 2024
Verified review
Picture Jigsaw
My first order..its fine..
.
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Answer by MYPICTURE
21 Apr 2024
We appreciate your feedback regarding your initial experience. Your satisfaction is important to us and we are here to ensure your future interactions are as smooth as possible. Thank you for choosing us.
21 Apr 2024
Verified review
Order sat for 7 days without being passed to courier.
Completely useless customer service all automated without the capability to understand what the issue was
Will not use again
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Answer by MYPICTURE
21 Apr 2024
We regret to hear of your recent experience. Your feedback is very important to us and helps us improve. We will be reaching out to you via email to discuss this matter further.
21 Apr 2024
Verified review
Efficient and fast delivery, downside is that you cannot cancel or change your order easily (or at all!).
Good prices but would like artist quality paper prints!
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Answer by MYPICTURE
21 Apr 2024
Thank you for your valuable feedback. We appreciate your insight regarding order changes and our product range. Your suggestions will be considered as we continuously work to enhance our services.
20 Apr 2024
Verified review
Brilliant Quality.. the effects make the product with my dog still looking like my dog even with the photo effects
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Answer by MYPICTURE
20 Apr 2024
We're thrilled to hear that the quality of our photo effects met your expectations and your dog's likeness was maintained. We appreciate your feedback. Thank you!
20 Apr 2024
Verified review
Generally really good service - decent product at a sensible cost. Delivery (via a third party delivery partner) took far too long though.
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Answer by MYPICTURE
20 Apr 2024
We appreciate your feedback. We're glad to hear that you found our service satisfactory and pricing sensible. Your comments about the delivery time will certainly be taken into account for future improvements. Thank you for your patience and understanding.
20 Apr 2024
Verified review
Great quality - poor delivery
Great quality. Only problem was delivery which did take along time. But other than that really pleased.
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Answer by MYPICTURE
20 Apr 2024
We appreciate your feedback and are delighted to hear you're pleased with the quality. We are continuously working on improving our services, including delivery times. Your patience and understanding are greatly valued.
18 Apr 2024
Verified review
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17 Apr 2024
Verified review
Great but the delivery time was very slow compared to others.
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Answer by MYPICTURE
18 Apr 2024
We appreciate your feedback and understand the importance of timely delivery. Your input has been noted and will be considered in our ongoing efforts to improve our services. Thank you for your patience and understanding.
17 Apr 2024
Verified review
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