MYPICTUREReviews:
26,176 reviews in the last 12 months143,459 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
25 Jul 2023
Verified review
Framed photo arrived unframed and had to be assembled by myself
Report review
6 Sept 2023
Verified review
Did not arrive on time. Almost a week late. With no explanation
Report review
Answer by MYPICTURE
17 Sept 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 Jun 2023
Verified review
Order arrived incomplete. Slow response from customer service.
Report review
28 Jul 2023
Verified review
The products are brilliant but the delivery was badly delayed.
Report review
27 Jul 2023
Verified review
took to long to arrive as delivery dates got changed not happy
Report review
Answer by MYPICTURE
17 Sept 2023
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
19 Oct 2023
Verified review
I centred the picture online but recieved an uncentred canvas
Report review
Answer by MYPICTURE
21 Oct 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by email and look forward to your answer.
14 Aug 2023
Verified review
Delivery. Took nearly a week and didn't take that previously
Report review
29 Jul 2023
Verified review
There was a measurement printed at the bottom of the product
Report review
Answer by MYPICTURE
31 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
18 Nov 2023
Verified review
3 of the 4 canvases were really baggy and not tight at all.
Report review
Answer by MYPICTURE
18 Nov 2023
We're sorry to hear about the state of the canvases. We value your feedback and will certainly take it into account. Expect an email from us for further communication.
1 Nov 2023
Verified review
Very poor customer service and the parcel very poorly packed
Report review
Answer by MYPICTURE
2 Nov 2023
We're truly sorry to hear about your experience with our customer service and packaging. Your feedback is crucial for us to improve. We will examine this issue closely and will be reaching out to you via email to understand more. Thank you for shedding light on this.
16 Aug 2023
Verified review
Wasn’t explained it’s was going to take two weeks to arrive!
Report review
Answer by MYPICTURE
17 Sept 2023
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
14 Jul 2023
Verified review
Postage is very slow, the print quality could be higher dpi.
Report review
14 Oct 2023
Verified review
Very disappointed with one of canvases I received this week
Report review
Answer by MYPICTURE
15 Oct 2023
We're sorry to hear about your disappointment with one of the canvases you received. We take your feedback seriously and will dig deeper into this matter. Expect an email from us soon to discuss further. We appreciate your patience and understanding.
6 Sept 2023
Verified review
It got arrow on canvas and u can see it not happy with it
Report review
22 Dec 2023
Verified review
Quality
Lot darker than the actual photo So slightly disappointed
Report review
Answer by MYPICTURE
22 Dec 2023
We're sorry to hear about your disappointment. Your feedback is important and will be taken into account. Expect an email from us for further assistance.
11 Aug 2023
Verified review
Not very stretched and poor quality compared to last time
Report review
2 Jul 2023
Verified review
Late delivery and high delivery cost
The delivery was late and the delivery cost was excecive
Report review
28 May 2023
Verified review
My error
Not your fault probably mine but the picture is very poor
Report review
13 Nov 2023
Verified review
I paid extra for card to accompany the canvas, NO CARD.
Report review
Answer by MYPICTURE
13 Nov 2023
We're sincerely sorry to hear about your experience. Your feedback is invaluable and will be taken into account as we strive to improve. Thank you for sharing.
13 Dec 2023
Verified review
Not sure the quality of the canvas is worth the money.
Report review
Answer by MYPICTURE
14 Dec 2023
We appreciate your feedback. We constantly strive to ensure the quality of our products and your satisfaction. We value your perspective and will take this into consideration for future improvements. Thank you.