MYPICTUREReviews:
26,047 reviews in the last 12 months142,959 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
5 Apr 2024
Verified review
The picture is perfect thank you. Your probem is your delivery company Evri who take forever to deliver. I was notified the order was despatched on27/03/24.
It was finally delivered on 04/04/24
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Answer by MYPICTURE
5 Apr 2024
We acknowledge your feedback about the delivery. It's unfortunate to hear about this delay. Rest assured, your comments will be taken into account. We will reach out to you via email to discuss this further.
5 Apr 2024
Verified review
Not that good not worth the money
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Answer by MYPICTURE
5 Apr 2024
We're sorry to hear about your experience. Your feedback is important to us and we'll surely take it into account for our future improvements.
5 Apr 2024
Verified review
I've already submitted a detailed explanation regarding my issues
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Answer by MYPICTURE
5 Apr 2024
We appreciate your feedback and understand your concerns. Our team is currently reviewing the details you've provided. We strive to ensure customer satisfaction and will be in touch shortly. Thank you for your patience.
4 Apr 2024
Verified review
Yay and nay
Picture was amazing, delivery time not so great considering I paid £6
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Answer by MYPICTURE
4 Apr 2024
We appreciate your feedback about the delivery time. We are constantly working to improve our services. Your comments are very helpful and will be considered. Further communication will be done via email. Thank you.
4 Apr 2024
Verified review
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3 Apr 2024
Verified review
Delivery took a while.
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Answer by MYPICTURE
3 Apr 2024
We appreciate your patience and feedback regarding delivery time. We continually strive to improve our processes for a better customer experience. Your understanding is greatly valued.
2 Apr 2024
Verified review
Dreadful long delivery - missed event due delay
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Answer by MYPICTURE
2 Apr 2024
We regret hearing about the prolonged delivery time. Your feedback is valuable and will be considered for improving our service. Expect an email shortly to address this concern.
31 Mar 2024
Verified review
It took too long to deluver
It took too long to deliver
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Answer by MYPICTURE
31 Mar 2024
We appreciate your feedback about the delivery time. It's valuable information for us. We'll contact you via email to discuss further. Rest assured, we'll take your feedback into account to enhance our services.
31 Mar 2024
Verified review
Just late
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Answer by MYPICTURE
31 Mar 2024
We're truly sorry to hear about the delay. Your experience matters to us and we value your feedback. Rest assured, we're committed to improving our services. We will be reaching out to you via email to further discuss this.
31 Mar 2024
Verified review
Poor quality material I even broke my nail trying to zip it up as the zip didn’t have a tab to hold onto to zip it up
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Answer by MYPICTURE
31 Mar 2024
We're sorry to hear about your experience. We appreciate your feedback and will certainly consider it as we continuously strive to improve our customers' satisfaction. Your comfort and convenience are our priority.
27 Mar 2024
Verified review
I ordered the puzzle, I wish it was placed on a thicker piece of card or even in a box like a gig saw puzzle.
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Answer by MYPICTURE
27 Mar 2024
We appreciate your feedback on the puzzle's packaging and understand your concern. We'll certainly take your suggestions into account. Expect to hear from us via email soon for further responses.
25 Mar 2024
Verified review
The photo I sent you for the canvas was stretched too much at the top, so much so it has cut out the top of the boys heads, where as it could have been pulled down at the bottom, not happy!!!!
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Answer by MYPICTURE
26 Mar 2024
We regret to hear about your experience. We'd like to have a closer look at the issue mentioned. Please expect an email from our team. Your feedback will certainly be taken into account.
24 Mar 2024
Verified review
The picture colour was off tinge and photo was cut off parts
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Answer by MYPICTURE
24 Mar 2024
We regret to hear about your dissatisfaction. We value your feedback and will certainly take it into account. We will reach out to you via email to discuss this matter further.
24 Mar 2024
Verified review
The shipping took almost two weeks instead of 4-8 days but the quality og my picture was really good and im happy with it and will definitely be buying more canvas
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Answer by MYPICTURE
24 Mar 2024
We regret to hear about the delay in shipping. Your feedback is highly valued and helps us improve. We're glad you're pleased with the quality. We'll reach out via email to further discuss your experience.
23 Mar 2024
Verified review
Looks like circular ink marks on the picture.
My first picture from you was excellent. The quality of my recent picture was not good. There are ink marks on one of the faces of my family members.
Very disappointed so, l will not be ordering again from you.
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Answer by MYPICTURE
23 Mar 2024
We're genuinely sorry to hear about your experience. We appreciate your feedback regarding the quality of your recent picture and will certainly take it into account. Please expect an email from us soon.
22 Mar 2024
Verified review
Everything is OK with picture itself. Problem is with delivery. Not everyone sitting at home and waiting for a parcel. Please add collect from store to delivery opinions.
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Answer by MYPICTURE
23 Mar 2024
We appreciate your feedback regarding our delivery options. Your suggestion about adding a store collection option is valuable. We will take this into consideration for future improvements. Please expect an email from us for further updates.
21 Mar 2024
Verified review
My canvas looks amazing but took a bery long time to arrive
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Answer by MYPICTURE
21 Mar 2024
We appreciate your feedback on the delivery time. Please know, we value your opinion and will certainly consider it for future improvements. Expect an email from us soon.
21 Mar 2024
Verified review
Items took ten days to arrive. Other similar sites are way faster.
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Answer by MYPICTURE
21 Mar 2024
We regret to hear about the delay in delivery. We comprehend the importance of timely arrival and we will take your feedback into account. We will reach out to you via email to further discuss the matter.
20 Mar 2024
Verified review
I have bought quite a few over the year but my last one is not a good quality staples missing from the corners frame not as good I won't buy from them again.
I have bought quite a few over the year
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Answer by MYPICTURE
20 Mar 2024
We appreciate your loyalty and feedback. We're here to provide the best possible experience and your insights help us strive towards that. Thank you for sharing your experiences with us.
20 Mar 2024
Verified review
The quality is good but delivery times are terrible! Big delay!
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Answer by MYPICTURE
20 Mar 2024
We're sorry to hear about your experience with our delivery times. We value your feedback and will certainly take it into account. Expect an email from us soon for further assistance.