MYPICTUREReviews:
26,172 reviews in the last 12 months142,520 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
24 Mar 2024
Verified review
The shipping took almost two weeks instead of 4-8 days but the quality og my picture was really good and im happy with it and will definitely be buying more canvas
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Answer by MYPICTURE
24 Mar 2024
We regret to hear about the delay in shipping. Your feedback is highly valued and helps us improve. We're glad you're pleased with the quality. We'll reach out via email to further discuss your experience.
9 Mar 2024
Verified review
Product good - delivery so slow!
Bought two canvases on the same day, minutes apart.
One arrived in good time, however the other arrived a week later which is disappointing as it was a present.
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Answer by MYPICTURE
9 Mar 2024
We appreciate your feedback. Sorry to hear about the delay in delivery. We will certainly consider your comments for future improvements. Please expect an email from us soon to discuss this further.
19 Mar 2024
Verified review
Not the item ,satisfied with that ,but the postage / courier was abysmal !!! Absolutely shocking . I'd rather pay more for postage than deal with Yodel again.
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Answer by MYPICTURE
19 Mar 2024
We're sorry to hear about your courier experience. Your feedback is valuable and will be taken into account. We will reach out to you via email to address this concern further.
14 Mar 2024
Verified review
Print is fine but the canvas is not good quality ones from the pound shop is thicker it is very thin and flimsy won't by from agen
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Answer by MYPICTURE
15 Mar 2024
We're sorry to hear about your experience. Your feedback is important to us and we will certainly bear it in mind. You'll hear from us via email soon.
12 Mar 2024
Verified review
It came a day after the advertised day of Mother’s Day and the quality of the picture is poor, won’t be ordering again.
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Answer by MYPICTURE
13 Mar 2024
We're sorry to hear about the timing and picture quality. Your feedback is valuable as we strive to improve. Expect an email from us soon for further assistance.
31 Mar 2024
Verified review
Poor quality material I even broke my nail trying to zip it up as the zip didn’t have a tab to hold onto to zip it up
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Answer by MYPICTURE
31 Mar 2024
We're sorry to hear about your experience. We appreciate your feedback and will certainly consider it as we continuously strive to improve our customers' satisfaction. Your comfort and convenience are our priority.
7 Mar 2024
Verified review
Took to long to arrive told they delivery company needed another address can see the wooden frame through canvas
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Answer by MYPICTURE
7 Mar 2024
We're sorry to learn about your dissatisfaction. Your feedback regarding delivery time and the canvas transparency is noted. Expect an email from us soon, as we value your input to improve our service.
27 Mar 2024
Verified review
I ordered the puzzle, I wish it was placed on a thicker piece of card or even in a box like a gig saw puzzle.
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Answer by MYPICTURE
27 Mar 2024
We appreciate your feedback on the puzzle's packaging and understand your concern. We'll certainly take your suggestions into account. Expect to hear from us via email soon for further responses.
6 Mar 2024
Verified review
Awful service. Took ages to arrive, communication terrible and slow. One picture okay, one very blurred
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about your experience. We appreciate your feedback and will take it into account. Please expect an email from us for further assistance regarding the blurry picture and communication concerns.
6 Mar 2024
Verified review
Using yodel is a nightmare. Delivery takes far too long considering what you charge
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about your experience. Your feedback is valuable to us. We will be reaching out via email to understand better and improve our services.
6 Mar 2024
Verified review
Not good quality at all.
It’s not stretched properly
Mark on it where a clip was
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about the quality concerns. Your feedback is important to us and will be taken into account. We will reach out to you via email to discuss this further.
4 Apr 2024
Verified review
Yay and nay
Picture was amazing, delivery time not so great considering I paid £6
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Answer by MYPICTURE
4 Apr 2024
We appreciate your feedback about the delivery time. We are constantly working to improve our services. Your comments are very helpful and will be considered. Further communication will be done via email. Thank you.
21 Mar 2024
Verified review
Items took ten days to arrive. Other similar sites are way faster.
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Answer by MYPICTURE
21 Mar 2024
We regret to hear about the delay in delivery. We comprehend the importance of timely arrival and we will take your feedback into account. We will reach out to you via email to further discuss the matter.
20 Mar 2024
Verified review
The quality is good but delivery times are terrible! Big delay!
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Answer by MYPICTURE
20 Mar 2024
We're sorry to hear about your experience with our delivery times. We value your feedback and will certainly take it into account. Expect an email from us soon for further assistance.
24 Mar 2024
Verified review
The picture colour was off tinge and photo was cut off parts
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Answer by MYPICTURE
24 Mar 2024
We regret to hear about your dissatisfaction. We value your feedback and will certainly take it into account. We will reach out to you via email to discuss this matter further.
21 Mar 2024
Verified review
My canvas looks amazing but took a bery long time to arrive
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Answer by MYPICTURE
21 Mar 2024
We appreciate your feedback on the delivery time. Please know, we value your opinion and will certainly consider it for future improvements. Expect an email from us soon.
12 Mar 2024
Verified review
Late. Tracking info was poor and online chat was unhelpful.
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Answer by MYPICTURE
12 Mar 2024
We're sorry to hear about your experience. We value your feedback and will certainly take it into consideration. Expect an email from us soon for further assistance.
6 Mar 2024
Verified review
Slow delivery and poor customer service won't use again
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about your recent experience. We take all feedback into account to improve our services. Our team will reach out to you via email to discuss this matter further.
12 Mar 2024
Verified review
Picture quality great- delivery partner used awful.
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Answer by MYPICTURE
13 Mar 2024
We're sorry to hear about your delivery experience. We appreciate your valuable feedback and will definitely consider it for future improvements. Please expect an email from us to discuss this further.
2 Apr 2024
Verified review
Dreadful long delivery - missed event due delay
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Answer by MYPICTURE
2 Apr 2024
We regret hearing about the prolonged delivery time. Your feedback is valuable and will be considered for improving our service. Expect an email shortly to address this concern.