MYPICTUREReviews:
26,176 reviews in the last 12 months143,459 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
4 Dec 2023
Verified review
Thought the frame would have looked better
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Answer by MYPICTURE
4 Dec 2023
We appreciate your feedback. We're always striving to improve our offerings and your input can help us do that. We hope to have the opportunity to better meet your expectations in the future.
15 Nov 2023
Verified review
Not as I expected expensive for what it is.
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Answer by MYPICTURE
15 Nov 2023
We're sorry to hear that your expectations were not met. Your feedback is valuable and will be taken into account. We will reach out to you via email soon for further assistance.
28 Aug 2023
Verified review
Have cut head off of bridesmaid in picture
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Answer by MYPICTURE
17 Sept 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
29 Nov 2023
Verified review
Picture great but hanging plate scratched
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Answer by MYPICTURE
29 Nov 2023
We appreciate your feedback regarding the condition of the hanging plate. Ensuring your satisfaction is important to us. Your comments will be taken into consideration for future improvements. Thank you for sharing your experience.
23 Sept 2023
Verified review
Dispatching products and Delivery tracking
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6 Sept 2023
Verified review
Such horrible quality I’m so disappointed
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Answer by MYPICTURE
7 Sept 2023
We are sorry to hear that you are disappointed with the quality of your order. We take customer feedback seriously and would like to address your concerns. We will review the case and contact you as soon as possible via email to discuss this further. Thank you for bringing this to our attention.
16 Jun 2023
Verified review
Delivery was delayed but product is lovely
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6 Jun 2023
Verified review
Picture was fine .. delivery was too long
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29 Nov 2023
Verified review
Really good I apologize they are amazing
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Answer by MYPICTURE
29 Nov 2023
We appreciate your feedback. It's wonderful to hear that you think our services are amazing. We continually strive to meet your expectations. Thank you for sharing your thoughts.
13 Sept 2023
Verified review
Missing picture hook things i paid £3 for
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2 Aug 2023
Verified review
Picture not as clear as would have liked.
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29 Jul 2023
Verified review
Delivery was rubbish had to wait 2 weeks
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 Jul 2023
Verified review
Delivery took much longer than expected
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28 Jun 2023
Verified review
Poor delivery
Product is great, UPS delivery very poor
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17 Dec 2023
Verified review
The picture cut my daughters head off 🥹
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Answer by MYPICTURE
18 Dec 2023
We're truly sorry to hear about your experience. Your feedback is valuable and we're committed to improving. We appreciate your understanding and patience.
14 Dec 2023
Verified review
No box literally came in a plastic bag
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Answer by MYPICTURE
15 Dec 2023
We regret to hear about the packaging issue. Your feedback regarding this matter is valuable to us. We'll be reaching out to you via email to better understand this situation. We always strive to improve based on customer feedback.
15 Sept 2023
Verified review
Print very dark and quality not high.
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Answer by MYPICTURE
30 Sept 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email.
22 Aug 2023
Verified review
Took a bit long missed birthday date
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28 May 2023
Verified review
Rather a long time to deliver product
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26 Nov 2023
Verified review
The quality of my canvases are poor.
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Answer by MYPICTURE
26 Nov 2023
We're truly sorry to hear about your experience. Your feedback is valuable and will be considered seriously. We'll reach out through email to better understand the situation and see how we can assist.