MYPICTUREReviews:
26,172 reviews in the last 12 months142,520 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
3 Jun 2023
Verified review
Very unhappy with paper quality.
Very unhappy with the quality of 'paper' that the photo has been printed on. Ordered large canvas & areas of photo had already flaked off in the post. Canvases are usually covered with a textured, more 'rubbery' material. This is very thin.
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Answer by MYPICTURE
5 Jun 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
2 Jun 2023
Verified review
Product absolutly fine but delivery is terrible
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Answer by MYPICTURE
5 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
31 May 2023
Verified review
I've already emailed
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25 May 2023
Verified review
Very inflexible and slow delivery
Shortly after ordering I realised that I had missed an image out so I emailed to ask if the image could be added to the order so it didn't incur extra postage.
Customer service response the next day was pretty much "you're out of luck". I wasn't asking to remove or swap tiles but to increase the size of my order but MyPicture weren't interested.
Then, the production was finished on 16/5 but tiles weren't received until 24/5. This is a long delivery time.
Very disappointing.
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25 May 2023
Verified review
Quality of the pictures and the frames are disappointing
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25 May 2023
Verified review
Pucture was quite blurred but wasn't told this would be the case when uploaded
Also wasn't informed of delivery.
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24 May 2023
Verified review
No I didn't get my pictures at all
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Answer by MYPICTURE
25 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
20 May 2023
Verified review
Delivery on time and better communication
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Answer by MYPICTURE
22 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
14 May 2023
Verified review
Not consistent quality. Colour reproduction not the best.
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Answer by MYPICTURE
15 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
12 May 2023
Verified review
The pics are nice but delivery was horrible! All of my parcels were delivered to the parcel shop instead and UPS never even notified me. I only found out my parcels were there cos I decided to track them.
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Answer by MYPICTURE
15 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
12 May 2023
Verified review
Resolution and contrast below the expected standard , the subject (which was spherical in the original was not in the print) failed to reach the expected standard and therefore not value for money..
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Answer by MYPICTURE
15 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
12 May 2023
Verified review
Not very well printed and far too long to be delivered waste of money
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6 May 2023
Verified review
Paid £7 for postage and took over two weeks from when the canvas was done to actually getting it, very poor
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Answer by MYPICTURE
8 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
6 May 2023
Verified review
Disappointed with some of the pictures as they were not central to canvas and poster
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