MYPICTUREReviews:
26,096 reviews in the last 12 months143,346 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
18 Jul 2023
Verified review
Item arrived late needed it for my dads birthday
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Answer by MYPICTURE
19 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
18 Jul 2023
Verified review
17 days from order to delivery I kept being told it was shipped on the 6th but was not collected until the 11th
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18 Jul 2023
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The last canvas wasn’t as I expected
You could clearly see the picture did not fit the frame properly
Just wish it was sorted before I gave it as a gift
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17 Jul 2023
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A lot smaller then expected. Apparently saved over £113 but still paid £64. Crazy price for a canvas so small
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15 Jul 2023
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Absurdly long waiting time for order fulfillment and delivery. Delivery date repeatedly rescheduled. If you are doing something for your client, DEFINITELY LOOK FOR ANOTHER COMPANY. The quality of the prints is tolerable, but nothing extraordinary, it's ok for home, not for an exhibition in the gallery. In general, I believe that it is a company that creates products at the level of the needs of the average amateur. Advanced amateurs looking for extra quality may not be satisfied.
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Answer by MYPICTURE
17 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
8 Jul 2023
Verified review
Waited over 2.5 weeks for my order, pictures are decent but Atleast say they’re could be a massive delay on delivery
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Answer by MYPICTURE
13 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
7 Jul 2023
Verified review
Picture is great but I doubt I would buy from you again due to the appalling courier service- UPS- that you employ. Delivery date was changed 3 times. On eventual due Delivery day, I waited all day, only to get a message at 6p.m. saying it wouldn't be delivered and the driver had returned to the depot. UPS also do not give you a time slot, so you are forced to miss a whole day's work or more if your parcel is returned to the depot. Why not use a firm like DPD? Even a UPS manager admitted to me that their systems are antiquated compared to other couriers.
Please sort so that I can buy from you with confidence in the future.
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7 Jul 2023
Verified review
Took an absolute age to arrive
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Answer by MYPICTURE
10 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
5 Jul 2023
Verified review
Delivery is way too long
Took forever to deliver after placing the order, have used other companies who have taken my order and delivered a lot sooner
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Answer by MYPICTURE
7 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
2 Jul 2023
Verified review
Slow delivery
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Answer by MYPICTURE
4 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
1 Jul 2023
Verified review
Canvas damaged by the frame in transport? Who knows but unsatisfactory marks 7 creases on the canvas.
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Answer by MYPICTURE
4 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email .
29 Jun 2023
Verified review
Placed my order on the 14th of June.. order didn't arrive until 28th.
UPS delivery service is absolute s**t
I ordered 2 canvas an a mug. 1 canvas is absolutely lovely the mug was fantastic but 1 canvas is awful the photo is so dark can't even work out one of the faces. Just really nit happy with it.
Wouldn't recommend mainly because the legth of delivery time.
Maybe use a different delivery service.
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Answer by MYPICTURE
30 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
29 Jun 2023
Verified review
Speed up delivery and dont change the delivery date
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Answer by MYPICTURE
30 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
28 Jun 2023
Verified review
Inappropriate finishing
This product wasn't what I had expected. I thought the image would be imprinted within the glass, however it was just a photo that had been stuck on at the back of the glass; something which I could have done much cheaper.
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27 Jun 2023
Verified review
The bottom of the plastic is not straight and has two router mark in
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Answer by MYPICTURE
4 Jul 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
27 Jun 2023
Verified review
Took ages to arrive, was advertised as arriving by fathers day, but arrived yesterday!
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27 Jun 2023
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Blury
Don't print an image that is blury, it looks perfectly clear on my laptop and phone, yet the exact same image I sent has arrived completely blury. You should take note and contact the customer to let them know before printing and sending it off to be delivered.
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27 Jun 2023
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Product took two weeks to get here. When it says 2/5 days delivery.
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27 Jun 2023
Verified review
Delivery delayed. Impossible to speak. To customer services
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24 Jun 2023
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I would expect my canvas to be ready within 36 hours your service is very slow and needs to buck up
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.