MYPICTUREReviews:
26,096 reviews in the last 12 months143,346 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
DT
Diane T.
Milton Keynes
29 Jul 2023
Verified review
Took too long to arrive and when it did very thin and photo was very orangey
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Answer by MYPICTURE
31 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
29 Jul 2023
Verified review
There was a measurement printed at the bottom of the product
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Answer by MYPICTURE
31 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
29 Jul 2023
Verified review
Delivery was very slow
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
29 Jul 2023
Verified review
Delivery was rubbish had to wait 2 weeks
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
28 Jul 2023
Verified review
My order took so long to get to me. The choice of courier was not right for this order. I had messages saying ‘didn’t clear customs’ and ‘it will be delivered today’ in one message. Then another saying it will be delivered between ‘4.15pm & 8.15pm’ it arrived at 9.08AM
Customer services just kept repeating what the courier app was saying. They offered a discount for my next order….. there will not be another order UNLESS they change couriers.
The canvases are of good quality.
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
28 Jul 2023
Verified review
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27 Jul 2023
Verified review
First order was delayed and then no movement in shipping until I contacted you
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Answer by MYPICTURE
28 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
27 Jul 2023
Verified review
took to long to arrive as delivery dates got changed not happy
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Answer by MYPICTURE
17 Sept 2023
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
27 Jul 2023
Verified review
Took too long to arrive, missed to be given as a gift despite ordering a fortnight ahead.
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Answer by MYPICTURE
27 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
26 Jul 2023
Verified review
Ridiculous delivery time, took nearly 3 weeks to finally arrive, quality not good as expected
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Answer by MYPICTURE
27 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
26 Jul 2023
Verified review
The pictures came headless
Was offered 30% off or 1 picture out of 4
😔 stick to who I know
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25 Jul 2023
Verified review
The pillow case picture was not up to normal standard one of the dogs head was missing
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Answer by MYPICTURE
26 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
25 Jul 2023
Verified review
Picture quality is really good but the delivery was very bad. The date kept moving
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Answer by MYPICTURE
26 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 Jul 2023
Verified review
Mixed feelings
Great printing, terrible delivery service and poor customer service, sorry
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Answer by MYPICTURE
25 Jul 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
22 Jul 2023
Verified review
Stop marking as dispatched when you print the shipping label, then it's 3 to 5 days before it is collected by the courier as has happened in my last 2 orders.
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Answer by MYPICTURE
17 Sept 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
21 Jul 2023
Verified review
Canvas was brilliant!
But did not arrive when stated
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Answer by MYPICTURE
25 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
20 Jul 2023
Verified review
The ink has run on the covers of 3 calendar
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Answer by MYPICTURE
25 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
19 Jul 2023
Verified review
Get products out quicker.
We paid the £6 delivery and it took 7 WORKING days to get to us and missed the intended birthday by 1 day.
Sorry but not sure if I’d recommend you or use you again.
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Answer by MYPICTURE
20 Jul 2023
Thank you for your review. W. We have already contacted you by e-mail .
19 Jul 2023
Verified review
Very disappointed that I could not hang my framed prints when I received them. There were no hooks on the back. After raising this with you, I am told that sets of hooks are available at an extra cost. It would have been more helpful to know this at the time of placing the order.
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19 Jul 2023
Verified review
Very slow delivery.
Product is great, but took over three weeks to arrive and I missed the occasion it was needed for. Customer service was pretty poor too.
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