MYPICTUREReviews:
26,246 reviews in the last 12 months142,505 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
3 Sept 2023
Verified review
Disappupointed
Disappointed, it looks quite blurry and not as sharp and clear as the preview. Not good value for money.
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Answer by MYPICTURE
17 Sept 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products without the protective film
12 Sept 2023
Verified review
Sadly not happy with order
I ordered 1 cup with two pictures on it and got 2 mugs each with a picture on it. Not what I had ordered
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16 Oct 2023
Verified review
I was really disappointed with the quality of the frame included with my order and ot was also.cracked
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Answer by MYPICTURE
17 Oct 2023
We're truly sorry to hear about the disappointing quality and damage of the frame in your order. Know that your feelings matter to us. We will conduct a thorough review of your case and contact you via email at the earliest to discuss this further. We appreciate your patience.
18 Aug 2023
Verified review
The quality of the picture is great but I felt a little let down having to wait 15 days for delivery
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Answer by MYPICTURE
17 Sept 2023
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
27 Nov 2023
Verified review
Extra info about min image resolution
Please consider giving an idea of the minimum image size/resolution for say A4 and A5 canvas prints.
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Answer by MYPICTURE
27 Nov 2023
We appreciate your feedback and understand your concern regarding image resolution for canvas prints. We'll reach out to you via email to provide further guidance on this matter. Thank you for your patience.
24 Jun 2023
Verified review
I would expect my canvas to be ready within 36 hours your service is very slow and needs to buck up
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
19 Jun 2023
Verified review
Pictures weren’t so clear and quality was not that great compared to other companies I have used
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Answer by MYPICTURE
21 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
27 Jun 2023
Verified review
Took ages to arrive, was advertised as arriving by fathers day, but arrived yesterday!
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25 Dec 2023
Verified review
Didn't receive mounting kits ordered also one picture head was on the side of frame
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Answer by MYPICTURE
26 Dec 2023
We're sorry to hear about your experience. We value your feedback and will ensure it's taken into account. We will reach out to you via email to help resolve this issue.
6 May 2023
Verified review
Disappointed with some of the pictures as they were not central to canvas and poster
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22 Jun 2023
Verified review
Delivery took 3 days longer than expected... missing the event is was needed for
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24 Jun 2023
Verified review
Good quality item.. but
Good quality canvas, but if you want the item quick , probably use someone else
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
12 May 2023
Verified review
Not very well printed and far too long to be delivered waste of money
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27 Jun 2023
Verified review
The bottom of the plastic is not straight and has two router mark in
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Answer by MYPICTURE
4 Jul 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
27 Jun 2023
Verified review
Product took two weeks to get here. When it says 2/5 days delivery.
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6 Jun 2023
Verified review
Not the best quality canvas took ages to arrive would not recommend
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23 Jun 2023
Verified review
The item has arrived twisted - It will not sit flat to the wall
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Answer by MYPICTURE
26 Jun 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
27 Jun 2023
Verified review
Delivery delayed. Impossible to speak. To customer services
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25 May 2023
Verified review
Quality of the pictures and the frames are disappointing
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14 May 2023
Verified review
Not consistent quality. Colour reproduction not the best.
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Answer by MYPICTURE
15 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.