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MYPICTURE
Reviews:

26,180 reviews in the last 12 months142,382 total reviews  

4.78
Excellent

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Certified since: 26 Jul 2010
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MYPICTURE fulfils all Trusted Shops quality criteria, including
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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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5 Jul 2023
 Verified review
Delivered late
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24 Jun 2023
 Verified review
Terribly late.
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
3 Jun 2023
 Verified review
Fuzzy picture
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25 Dec 2023
 Verified review
Very blurred
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Answer by MYPICTURE
25 Dec 2023
We're sorry to hear about your experience. Your feedback is important to us and we would like to understand this situation better. Please anticipate an email from us to further discuss your concerns.
26 Nov 2023
 Verified review
Not received
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Answer by MYPICTURE
26 Nov 2023
We're truly sorry to hear about this. Our team is looking into it and will reach out to you via email to help resolve this matter. We appreciate your patience.
26 Sept 2023
 Verified review
Poor quality
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Answer by MYPICTURE
26 Sept 2023
We're sorry to hear about your experience with our product quality. We take these concerns very seriously and will investigate this matter diligently. We will reach out to you via email for further details to ensure we address your concerns appropriately. Thanks for your feedback.
22 Dec 2023
 Verified review
Landfill
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Answer by MYPICTURE
22 Dec 2023
We're truly sorry to hear about your negative experience. We'd like to understand more about your feedback. We'll be reaching out via email to discuss this further. Your input is valuable and will help us improve.
8 Nov 2023
 Verified review
Not good
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Answer by MYPICTURE
8 Nov 2023
We're sorry to hear about your experience. We're keen to understand your specific concerns better. We invite you to elaborate on your review and rating. We'll be reaching out to you via email. Your feedback is crucial as we continually strive to improve.
14 Dec 2023
 Verified review
Awful
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13 Dec 2023
 Verified review

Poor customer services

Poor
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19 Oct 2023
 Verified review
Crap
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Answer by MYPICTURE
21 Oct 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by email and look forward to your answer.
25 Dec 2023
 Verified review
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21 Dec 2023
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19 Dec 2023
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15 Dec 2023
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10 Dec 2023
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18 Nov 2023
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11 Nov 2023
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1 Nov 2023
 Verified review
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Answer by MYPICTURE
3 Nov 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
17 Oct 2023
 Verified review
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Answer by MYPICTURE
19 Oct 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.