MYPICTUREReviews:
26,180 reviews in the last 12 months142,300 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
9 Dec 2023
Verified review
Item come incorrect
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Answer by MYPICTURE
9 Dec 2023
We're truly sorry to hear about your dissatisfaction. Your feedback is valuable to us and will be taken into account. Please expect an email from us regarding this matter. We're committed to finding a resolution that suits you.
1 Dec 2023
Verified review
Sent with broken zip
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21 Nov 2023
Verified review
Items not delivered
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Answer by MYPICTURE
21 Nov 2023
We're sorry to hear about your experience. Our team is aware of your situation and is currently reviewing your case. To assist you further, we'll reach out to you via email. Thank you for your patience.
18 Nov 2023
Verified review
sent the wrong items
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Answer by MYPICTURE
18 Nov 2023
We're sorry to hear about your experience. Your feedback is important to us and will be taken into account. We will be reaching out via email to assist further.
12 Sept 2023
Verified review
Item arrived broken.
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Answer by MYPICTURE
14 Sept 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the emThank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email .
19 Jul 2023
Verified review
Broken photo frames
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Answer by MYPICTURE
20 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email.
27 Nov 2023
Verified review
My item was stolen
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Answer by MYPICTURE
27 Nov 2023
We're truly sorry to hear about your experience. It's essential we address this appropriately. To do so, we'll reach out to you via email to discuss this incident further.
16 Aug 2023
Verified review
Delivered damaged.
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Answer by MYPICTURE
17 Aug 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
5 Dec 2023
Verified review
Quality was awful
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Answer by MYPICTURE
5 Dec 2023
We're genuinely sorry to hear about your experience. We value your feedback and will certainly take it into account. Please expect an email from us soon to better understand your concern.
31 Aug 2023
Verified review
Very poor quality
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Answer by MYPICTURE
14 Sept 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
29 Jul 2023
Verified review
Poor delivery time
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jul 2023
Verified review
Took ages to come
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21 Jun 2023
Verified review
Very poor delivery
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11 Aug 2023
Verified review
3 weeks to arrive
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28 Jul 2023
Verified review
To slow deviery
To slow delivery
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Answer by MYPICTURE
28 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
30 Apr 2023
Verified review
Deliver the item
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Answer by MYPICTURE
2 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
29 Jun 2023
Verified review
One star rating
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Answer by MYPICTURE
30 Jun 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
12 Dec 2023
Verified review
Not printed on
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Answer by MYPICTURE
12 Dec 2023
We appreciate your feedback and understand your disappointment. Our team will contact you via email to address this matter. Your feedback will be taken into account as we strive to improve our services.
5 Sept 2023
Verified review
Items was late
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Answer by MYPICTURE
6 Sept 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
3 Sept 2023
Verified review
very very slow
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