MYPICTUREReviews:
26,029 reviews in the last 12 months142,878 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
4 days ago
Verified review
Report review
4 days ago
Verified review
Report review
5 days ago
Verified review
Report review
5 days ago
Verified review
It took forever to be processed and delivered
Report review
Answer by MYPICTURE
5 days ago
We apologize for the delay you experienced. We appreciate your feedback and will take it into account to improve our service. We will contact you via email to discuss this further.
5 days ago
Verified review
Report review
5 days ago
Verified review
Print was wrong size on arrival.
Print, a single print out, took well over a week to be delivered and when arrived was not printed to size that was requested.
Not worth the hassle to return or refund or anything. Print quality was good and I'm sure the wait is due to popularity and demand from bigger customers.
Report review
Answer by MYPICTURE
5 days ago
We appreciate your feedback and are sorry to hear about the delivery timing and sizing issue. Rest assured, we will take your feedback into account. We will be contacting you via email to discuss this matter further.
5 days ago
Verified review
Report review
5 days ago
Verified review
Report review
5 days ago
Verified review
Report review
5 days ago
Verified review
The print was not of good quality and the frame had not been put together properly so it fell apart when the package opened
Report review
Answer by MYPICTURE
5 days ago
Thank you for your feedback. We are sorry to hear about the issues you have experienced. We will contact you via email to discuss this further and we will take your feedback into account.
5 days ago
Verified review
Package not dispatched for over a week, no customer service just a chatbot .
Report review
Answer by MYPICTURE
5 days ago
We regret to hear about your experience. We will take your feedback into account and contact you via email to discuss the details of your concerns.
8 days ago
Verified review
Late delivery this was a birthday present
Customer service are terrible just try amd fob you off with 20% voucher
Will never use again
Mypicture.co.uk is in germany
Report review
Answer by MYPICTURE
7 days ago
We're truly sorry for the delay and your experience with our customer service. We'll certainly consider your feedback for improvements. Please expect an email from us to discuss this further.
8 days ago
Verified review
I’ve ordered from other suppliers of similar goods. Yours are well priced & good. One difference is that the canvas doesn’t seem to be stretched enough & on several of the photos a white line is present on the edge.
Report review
Answer by MYPICTURE
7 days ago
Thank you for your valuable feedback. We appreciate your insight about the canvas tension and the white line issue. Rest assured, your comments will be taken into consideration as we continuously strive to improve our offerings.
8 days ago
Verified review
The colours are accurate and image quality good. My only problem is the length of time to be delivered, if I sell from an exhibition and need a replacement I have to order elsewhere or it would be too late.
Report review
Answer by MYPICTURE
8 days ago
We appreciate your valuable feedback. Your concerns about delivery timelines have been noted. We assure you that your insights are fundamental in our continuous efforts to enhance our services. Thank you for your support.
8 days ago
Verified review
In the end the products are excellent quality great it was the production. And delivery that was sadly lacking
Report review
Answer by MYPICTURE
8 days ago
We regret to hear about your less than satisfactory delivery experience. Rest assured, we value your feedback and will take it into account. Expect an email from us soon for further assistance.
8 days ago
Verified review
Love everything about it,it just took a little longer to get here
Report review
Answer by MYPICTURE
8 days ago
We appreciate your patience and positive feedback. We're delighted to hear you love everything and will continue working hard to maintain your satisfaction. Thank you for your understanding.
8 days ago
Verified review
Report review
11 days ago
Verified review
still waiting, no update from yodel and your "where's my delivery" show's no information.
Report review
Answer by MYPICTURE
11 days ago
We're sorry to hear about the delay. Your feedback regarding the tracking information is valuable to us. We aim to improve our services based on customer experiences and will certainly take this into account. Please expect an email from us soon.
12 days ago
Verified review
Plastic very cheap. Arrived falling apart and the photo was not properly fitted into the frame.
Report review
Answer by MYPICTURE
11 days ago
We're sorry to hear about your experience. Your feedback is valuable and will be taken into account. We will reach out to you via email to better understand and address your concerns.
12 days ago
Verified review
Good product , took bit longer to arrive than expected
Report review
Answer by MYPICTURE
12 days ago
We appreciate your feedback and patience. Delays can occasionally occur due to unforeseen circumstances. We continuously aim to improve our delivery times. Your satisfaction is our priority. Thank you.