MYPICTUREReviews:
26,096 reviews in the last 12 months143,346 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
7 Jun 2023
Verified review
The canvas print i received still had…grey lines and writing at the top which should not be there.
The canvas print i received still had grey print and writing on it which is not the saved image i asked for. You can clearly see that the image was sent to me by phone and it is not what i ordered, i zoomed in and save the image so at the top was the sky.
Not happy at all with this as it was timed to be a birthday present.
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Answer by MYPICTURE
9 Jun 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
7 Jun 2023
Verified review
Amazing product but too long for delivery and was late
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7 Jun 2023
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Terrible company, terrible customer service.
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7 Jun 2023
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I ordered this item over a week before my daughters 21st birthday on 2nd June. It got here yesterday the 6th! Messed up the day for me and her I won't be using this service again the gift itself is nice but what's the point when it doesn't get her before the said date .
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7 Jun 2023
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received with black dots on it complained sent pictures as asked not heard back yet
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6 Jun 2023
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Canvas good but delivery not good took over 2 weeks to arrive even though says 3-5 days
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6 Jun 2023
Verified review
Too long for delivery
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Answer by MYPICTURE
8 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
6 Jun 2023
Verified review
Great pics but let down by missing hangers
I paid for hangers to be included within each picture and when they arrived, there weren’t any, and there was no record of hangers being ordered in the invoice, despite knowing I definitely paid for them.
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6 Jun 2023
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Glass and mountl
Glass and mounting loose
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6 Jun 2023
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Picture was fine .. delivery was too long
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5 Jun 2023
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Quality really poor. So disappointed in the acrylic photos despite being professionally taken. Meant to be presents.
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5 Jun 2023
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Haven't even received a order number but money taken from my bank on 24th may
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Answer by MYPICTURE
6 Jun 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
4 Jun 2023
Verified review
Was so disappointed with my canvas. Picture quality wat too dark. Haven't had the same experience with my canvases other companies have provided. 🤭😞
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3 Jun 2023
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Not happy at all with my purchase
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3 Jun 2023
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Pictures Ok, delivery appalling, order 24/5 delivery 2/6 9 days cost £6.
Pictures Ok
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3 Jun 2023
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Picture looks great! Communication poor
Online ‘chat’ service needs improving as well as communications from the delivery. Couldn’t find my package till my neighbour told me they had it luckily. Delivery also took 3 weeks which is poor.
The picture however looks great only one criticism there is it’s a little flimsy and would benefit from struts.
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3 Jun 2023
Verified review
Fuzzy picture
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2 Jun 2023
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Very slow delivery
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2 Jun 2023
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Scuffed edge of photo - packing jb could have been better to avoid this.
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2 Jun 2023
Verified review
Fairly speedy. No means of standing or hanging picture. Too many follow-up advertisements and discount alerts,
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