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MYPICTURE
Reviews:

26,236 reviews in the last 12 months143,561 total reviews  

4.78
Excellent

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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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5 days ago
 Verified review

Good mug would have liked thinner porcelain

Good mug, but i just presumed , that as I requested china mug,the thickness would have been thinner
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Answer by MYPICTURE
5 days ago
Thank you for sharing your feedback. We value your insights and will take them into account as we strive to meet your expectations.
6 days ago
 Verified review
It's an o.k. from me good value for money
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Answer by MYPICTURE
6 days ago
Thank you for sharing your thoughts. We appreciate hearing about your experience and will take your feedback into account as we strive to improve.
SF
Steve F.
Malvern
6 days ago
 Verified review
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6 days ago
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6 days ago
 Verified review
My canvas picture is a bit loose on the frame but the pic is ok. Also the postage was first quoted as £6. When I went through to checkout the price jumped to over £13 pounds!! More than double the amount. I have left a message on the bot thing which said they would message my email but I’ve not heard anything. Not good customer service
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Answer by MYPICTURE
6 days ago
We appreciate your feedback regarding the loose canvas and the unexpected increase in postage costs. We understand your concerns and will take them into account. We will be contacting you via email to discuss the issues you have described.
6 days ago
 Verified review
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6 days ago
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6 days ago
 Verified review
Picture can not be put on wall. You don't seem to care how the picture is sent you just print
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Answer by MYPICTURE
6 days ago
We appreciate your feedback and apologize for any inconvenience. We will contact you via email to discuss the details of your concern. Rest assured, we will take your feedback into account.
6 days ago
 Verified review
The picture is great but shipping took way too long!!!
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Answer by MYPICTURE
6 days ago
Thank you for your feedback. We apologize for the shipping delay and will take your comments into account to improve our services. We appreciate your understanding.
6 days ago
 Verified review
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6 days ago
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6 days ago
 Verified review
Package was damaged Edges have frayed
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Answer by MYPICTURE
6 days ago
We apologize for the inconvenience you experienced. We take your feedback seriously and will contact you via email to discuss the issue in detail. Rest assured, we will take the necessary steps to address your concerns.
6 days ago
 Verified review
compared with other canvases I've previously ordered from other companies the quality is very poor for the same cost won't be ordering again
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Answer by MYPICTURE
6 days ago
Thank you for sharing your feedback. We understand your concerns regarding quality and cost. We will take your feedback into account and will be reaching out to you via email to discuss the matter further.
6 days ago
 Verified review
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6 days ago
 Verified review
Well made
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Answer by MYPICTURE
6 days ago
Thank you for sharing your feedback. We're glad to hear that you appreciate the craftsmanship. If there's anything else we can assist you with, please feel free to let us know.
7 days ago
 Verified review
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7 days ago
 Verified review
Yodel are terrible, it was late
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Answer by MYPICTURE
6 days ago
We regret to hear about your experience. We will contact you via email to discuss the issue further and take your feedback into account.
7 days ago
 Verified review
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7 days ago
 Verified review
Easy process . Euro postage took a little longer to arrive. Great quality print and frame.
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Answer by MYPICTURE
7 days ago
Thank you for sharing your experience. We appreciate your feedback regarding the postage time and are glad to hear you are pleased with the quality. We will take your feedback into account as we strive to improve our services.
SM
Stephen M.
Maryport
7 days ago
 Verified review
Way too slow from ordering to delivery
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Answer by MYPICTURE
7 days ago
We appreciate you sharing your feedback. We will take it into account and contact you via email to discuss the details of your concerns further. Thank you for your patience.