MYPICTUREReviews:
26,236 reviews in the last 12 months143,561 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
2 Jun 2023
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Product absolutly fine but delivery is terrible
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Answer by MYPICTURE
5 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
2 Jun 2023
Verified review
So far I’m happy with my purchases.
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2 Jun 2023
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2 Jun 2023
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Not good to deal with.
Stressful company to deal with. Took nearly 3 weeks to get my order. When I contacted the company, I kept getting the same "few days" response. Eventually got my canvas, but wouldn't recommend or use again.
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Answer by MYPICTURE
5 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
2 Jun 2023
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PC
Peter C.
Oxford
1 Jun 2023
Verified review
Picture quality great. Good value. Would have made a 5 star if shipping updates were more informative.
Overall, very satisfied and will use you again
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1 Jun 2023
Verified review
Delivery issues didn't arrive within the stated time. Poor customer services no help just keep saying give more time. I won't be buying again
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Answer by MYPICTURE
5 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
1 Jun 2023
Verified review
Fabulous picture
Perfect thank you
Great price
Easy website
This is my second picture I purchased from you highly recommended
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1 Jun 2023
Verified review
Canvas are lovely very pleased colours are amazing no blurring at all the only thing not happy with was asked to be delivered to me but UPS took to local pick up point but didn't tell us so nearly lost our time and they would have been sent back
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1 Jun 2023
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The delivery was too long but the product was very good.
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31 May 2023
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Bad quality print, and no response from the customer service team.
Very disappointing experience this time - I have used My Picture for years, but on this occasion I have been let down and there seems to be no interest in solving this issue. Although I have printed high-quality, professional shots, I have received two sub-standard canvas prints. I would not have left this review, as I am trying to amicably sort this issue out, but I am no longer getting a reply from the customer service team. Their resolution was to do a reprint, although in the same email they have stated that they cannot print my photos to the same quality as supplied - so what is the point to do a reprint, if the quality will be sub-standard again?
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31 May 2023
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I've already emailed
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29 May 2023
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I cropped the picture I wanted putting in a canvas of which i ordered two because it was a picture my daughter had put on instagram and the pictures turned up and they had been printed NOT cropped a complete waste of money, I would avoid this company for your family photos
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28 May 2023
Verified review
Great picture but there is a shadow which makes it look a bit odd otherwise great service
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28 May 2023
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Colout repro was excellent but the pics lacked sharpness
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27 May 2023
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The pictures look great the only downside was that I couldn't find out when they were being delivered it just kept saying in transit and it was just lucky that I was in when they were delivered
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27 May 2023
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Unhappy
I have just received the ordered canvas, i am in total shock and disbelief at the awful quality of the product !!!! OUT OF FOCUS AND TERRIBLE QUALITY MATERIAL. I have previously ordered from other companies using the same resolution, and their quality were a lot better than yours. I have attatched pictures of the canvas to this email and i would appreciate a reply asap regarding this matter , thank you
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27 May 2023
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The writing on the bottom of the picture has been trimmed in half what a waste of money no good !!
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27 May 2023
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Picture quality fantastic. Delivery took longer than expected. But happy regardless. Will use again :)
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26 May 2023
Verified review
Everything perfect
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