MYPICTUREReviews:
25,998 reviews in the last 12 months142,993 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
24 May 2023
Verified review
No I didn't get my pictures at all
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Answer by MYPICTURE
25 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
23 May 2023
Verified review
Delivery was announced and then altered three times. I had to alter my arrangements to be at home for delivery. :-(
But customer services offered me compensation when I complained about this. :-)
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23 May 2023
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THe picture supplied did not correspond with the photo I uploaded. 1 childs head was slightly cut off and another childs head was cut off completly!!
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23 May 2023
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Poor delivery and non existent customer service
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22 May 2023
Verified review
I have no idea where my pictures are
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Answer by MYPICTURE
24 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 May 2023
Verified review
Most items are of poor quality e.g. frame split, doesn’t house print without it moving around inside and no hanging mechanism on the back of frame (I understand that this is sold separately but I’ve never seen a frame where they aren’t already on. Cynical way of making the customer spend more).
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Answer by MYPICTURE
24 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
21 May 2023
Verified review
Easy to navigate website. I have used several times, mostly satisfied, however each delivery has been a day or so late. Having said that, the communication has been great and I was never left in limbo. It will not stop me using MYPICTURE again. In fact, I have an order in place at the moment.
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21 May 2023
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21 May 2023
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Very easy to use the website. First picture took a little while to arrive but others have been quicker.
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20 May 2023
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Not quite as expected
Order process was straightforward and easy to understand. Items arrived in the given timeframe.
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20 May 2023
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Very pleased indeed with quality and speed but not the tracking the order system.
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20 May 2023
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I was a bit disappointed with the size I misunderstood the measurements I thought it was inches not centemeter,
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20 May 2023
Verified review
Good product and delivery
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20 May 2023
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Would use MYPICTURE again
No real complaints I placed my order and was happy with the final product
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20 May 2023
Verified review
I had two done, pleased with both of them
Thank you
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20 May 2023
Verified review
Delivery on time and better communication
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Answer by MYPICTURE
22 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
20 May 2023
Verified review
My pictures can back half body about 3 of them very disappointed
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Answer by MYPICTURE
22 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
19 May 2023
Verified review
The finish on the product was awful. The foam The photo was stuck to was visible making it unsightly to put on wall. My complaint was done by a chat line robot which finished with someone would contact me but have just seen that a replacement order is in the way. What is the point if the product is going to be put together in the same way! Would just be nice to speak to someone. Other companies do a far superior product.
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Answer by MYPICTURE
22 May 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
19 May 2023
Verified review
Lovely photos but took longer to arrive than anticipated. Dispatched quickly but took over a week to arrive.
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19 May 2023
Verified review
Nice mug and well packaged. Only let down was the delivery time as it took almost a week for it to go from dispatched to showing as collected by Royal Mail
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