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MYPICTURE
Reviews:

26,180 reviews in the last 12 months142,300 total reviews  

4.78
Excellent

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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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7 May 2023
 Verified review
Took a long time for delivery, was given several delivery dates which didn't happen, also slightly disappointed in the picture quality
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7 May 2023
 Verified review
The picture was all slanty wasn’t straight no good to me I don’t want replacement I would like a refund
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7 May 2023
 Verified review
One of the pictures was a bit fuzzy, when I uploaded the image it should have told me the quality wouldn't have been that good to print not allowed it anyway.
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6 May 2023
 Verified review
Colour, too much blue in the picture
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6 May 2023
 Verified review
Wrong picture sent and delivery time to put right would not meant not available as a present.
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6 May 2023
 Verified review
Paid £7 for postage and took over two weeks from when the canvas was done to actually getting it, very poor
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Answer by MYPICTURE
8 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
6 May 2023
 Verified review
Disappointed with some of the pictures as they were not central to canvas and poster
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5 May 2023
 Verified review
Edges of the print damaged not the best effort this time
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5 May 2023
 Verified review
Beautiful picture terrible delivery service threw it over our fence… ups are the absolute worst
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5 May 2023
 Verified review
My canvas I can not hang on the wall as it as the website page on it absalute gutted as it cost me 50 pounds and was ment to be a sentimental gift
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4 May 2023
 Verified review
I was not happy with my picture my daughter law head was cut off just wasted money on it had to order small one very up set
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3 May 2023
 Verified review
I cannot argue with the price, very good, especially with the discounts. The picture itself also cam out good, unlike some other canvas prints I've had from other company's. The framing of the canvas option though is poor. This I wouldn't recommend. Big gaps in the joins on the corner, also the canvas was mounted not straight.I would also recommend that they fit the mounts for hanging if you pay for them. There not easy to get on and very risky at marking/tearing the canvas while struggling to get the small screws in the frame.
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3 May 2023
 Verified review
The offers only related to larger pictures so I went for larger ones to help save money but it's too big. I wish I had the offer on the smaller picture instead
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30 Apr 2023
 Verified review
Deliver the item
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Answer by MYPICTURE
2 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
30 Apr 2023
 Verified review
Mug so small was a picture of me and my wife only comes up to our chins could be anybody
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30 Apr 2023
 Verified review
I order a picture and was told i had a deal Free picture and only pay delivery £6 So i ordered the pic in 20/20 and had to pay for the whole thing .£12.00 When i first called them about it they told me that the deal only lasted a month. So i repyed to them stating the was no date on the deal They replied saying they made a mistake there is no date ,then told me i couldnt have the deal because i ordered the wrong size .Which is a joke considering it was a smaller pic . They preceeded and gave me another deal I wouldnt mind they never offered me my money back Its not even about the money at least give me a choice especially after admission of the deal date Great picture customer service is CRAP
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Answer by MYPICTURE
2 May 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
29 Apr 2023
 Verified review
MY PARTNER SURPRISED ME WITH ONE OF MY PICTURES AND GOT MY PICTURE TO PRINT AND PUT INTO A BIG FRAME WITH MOUNT. APPARENTLY, I PERSONALLY WOULD HAVE CHOSED A DIFFERENT PICTURE. I ATTEMPTED TO TAKE OUT THE PICTURE FROM THE FRAME AND LO AND BEHOLD THE BACKING WOULD NOT COME OFF AS IT HAD BEEN GLUED DOWN! WHEN I COMPLAINED TO CUSTOMER SERVICE, THE SAID "OH THAT IS HOW IT COMES". I SAID "I WANT TO TAKE THE PICTURE OUT". SHE THEN SAID "WELL YOU CANNOT UNLESS YOU DAMAGE IT IN THE PROCESS". SO NOW I AM LEFT WITH A LARGE PICTURE AND FRAME WHICH I STUCK IN THE SHED! I WILLL NOT BE PURCHASING ANYTHING ELSE FROM THIS AWFUL COMPANY. BE WARNED!
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