MYPICTUREReviews:
26,047 reviews in the last 12 months143,065 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
22 Jun 2023
Verified review
Delivery is not fast nor prompt
From the order date, to dispatch date the delivery date, this was a long time. Advertise yea due to Ukraine etc but ordered a week before fathers day and the product arrived 4 days 3 days after fathers day. Disappointed.
Report review
22 Jun 2023
Verified review
Delivery took longer than stated
Report review
22 Jun 2023
Verified review
get your shipping sorted !!! shouldn't take 2 weeks to arrive............
Report review
22 Jun 2023
Verified review
Mislead on delivery times
Advertised when ordered still time for Father’s Day deliveries, was ordered 5 days prior, want delivered till yesterday 3 days after Father’s Day.
Disappointed
Report review
Answer by MYPICTURE
23 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
I ordered for fathers day which I ordered on the 7th and didn't come intill the 20th very disappointing
Report review
Answer by MYPICTURE
23 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
Chipped photo frame
Really happy with the quality of photo and the mount but there are a couple of chips in the frame on the right side.
Report review
21 Jun 2023
Verified review
Wrong photo received with people I do not even know
Report review
Answer by MYPICTURE
23 Jun 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the received products.
21 Jun 2023
Verified review
Made excuses early on and took over 4 days to make the canvas ( not the 24 hrs they quote ) postage was very slow as they had it booked it with courier for 3 days but never sent it too them. Just won't use again
Report review
Answer by MYPICTURE
23 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
The picture quality is really not that great! And it took a long time for delivery it was meant to be a Father’s Day present and it arrived two days later! Very disappointing and probably won’t order from here again
Report review
21 Jun 2023
Verified review
I was told my order would arrive by fathers day, it did not. No apology or compensation offered, in fact my last email was completely ignored. Awful customer service and will not be recommending you or using you ever again.
Report review
21 Jun 2023
Verified review
Very poor delivery
Report review
21 Jun 2023
Verified review
Took 2 weeks to show up..
Blamed the ups delivery company but ups said they didn’t receive my package for 10 days after the label was printed. Was meant to be a gift so really disappointed. Won’t be purchasing from here again.
Report review
21 Jun 2023
Verified review
Delivery was very poor - delivery dates kept changing and took over a week and half to arrive! Poor customer service support!
Report review
21 Jun 2023
Verified review
Delivery far too slow.
Delivery far too slow and rearranged twice.
Report review
21 Jun 2023
Verified review
The picture is OK (imperfection on the nose which wasn't on the original) but delivery was a shambles. First due Thursday, then Friday, then Monday and then, eventually Tuesday- too late for father's day. Very dissatisfied with ups, the chosen courier.
Report review
21 Jun 2023
Verified review
Took nearly 3 weeks for my picture to arrive, so was late for father's Day and online chat wasn't helpful,one good thing picture does look good
Report review
20 Jun 2023
Verified review
Awful service
I received my order along with a gift card, which I was very unhappy with. Emailed the company and 2 weeks on still no reply. The jigsaw arrived in a plastic bag and the card was just a piece of printed paper which I had paid £2.90 for. I was charged £6.00 postage which would have cost £3.00 maximum. Cheap tack, with no response, don’t waste your money
Report review
20 Jun 2023
Verified review
Quality is extremely cheap and see through
Report review
Answer by MYPICTURE
21 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
19 Jun 2023
Verified review
Pictures weren’t so clear and quality was not that great compared to other companies I have used
Report review
Answer by MYPICTURE
21 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
19 Jun 2023
Verified review
Long delivery time
Report review