MYPICTUREReviews:
26,103 reviews in the last 12 months142,162 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
10 Apr 2024
Verified review
Quality poor
Report review
Answer by MYPICTURE
10 Apr 2024
We're truly sorry to hear about your experience. Your feedback is important in helping us improve. We will reach out to you via email soon to better understand the situation.
9 Apr 2024
Verified review
Report review
7 Apr 2024
Verified review
Poster quality is not what expected , still order arrived on time .
Report review
Answer by MYPICTURE
7 Apr 2024
We're sorry to hear your expectations weren't met regarding the quality. Your feedback is valuable to us and will be taken into account. We will reach out to you via email shortly.
7 Apr 2024
Verified review
Ordered 2 landscape canvas’s and they both arrived in portrait… very disappointed… straight in the dustbin. 👎
Report review
Answer by MYPICTURE
7 Apr 2024
We're sorry to hear about your experience. We take your feedback seriously and will use it to review our processes. Expect an email from us soon to further discuss the matter.
7 Apr 2024
Verified review
Takes too long for the order to cone
Report review
Answer by MYPICTURE
7 Apr 2024
We're sorry to hear about the delivery delay. We'll be sure to take your feedback into account for improvements. Expect an email from us soon.
6 Apr 2024
Verified review
Report review
5 Apr 2024
Verified review
The picture is perfect thank you. Your probem is your delivery company Evri who take forever to deliver. I was notified the order was despatched on27/03/24.
It was finally delivered on 04/04/24
Report review
Answer by MYPICTURE
5 Apr 2024
We acknowledge your feedback about the delivery. It's unfortunate to hear about this delay. Rest assured, your comments will be taken into account. We will reach out to you via email to discuss this further.
5 Apr 2024
Verified review
Not that good not worth the money
Report review
Answer by MYPICTURE
5 Apr 2024
We're sorry to hear about your experience. Your feedback is important to us and we'll surely take it into account for our future improvements.
5 Apr 2024
Verified review
Report review
5 Apr 2024
Verified review
I've already submitted a detailed explanation regarding my issues
Report review
Answer by MYPICTURE
5 Apr 2024
We appreciate your feedback and understand your concerns. Our team is currently reviewing the details you've provided. We strive to ensure customer satisfaction and will be in touch shortly. Thank you for your patience.
5 Apr 2024
Verified review
Don't set high expectations as you will be disheartened with this Company!
After a long wait, I wad deeply disappointed to discover that the quality of printing was severely lacking. the colors appeared dull, lacking vibrancy and clarity. Also, there were noticeable blurriness in certain areas of the image which significantly detracted from its overall appeal. No i don't recommend this company and I hope they will take serious steps to improve the printing and quality control measures.
Report review
Answer by MYPICTURE
5 Apr 2024
We're sorry to hear about your disappointment. The quality and clarity you've described indeed deserve our attention. We appreciate you taking the time to provide this feedback, it's crucial for us to improve. We'll be reaching out to you via email to discuss further.
5 Apr 2024
Verified review
Broken frame on delivery
Report review
Answer by MYPICTURE
5 Apr 2024
We're genuinely sorry to hear about the issue. Your feedback is significant to us and we assure you it will be taken into account. Expect an email from us soon for further assistance.
5 Apr 2024
Verified review
Report review
4 Apr 2024
Verified review
I was very disappointed with the picture. I did not realise there was a moray on the photo. I am very surprised a professional company did not see it and not gone ahead with the print. I cannot gift it like this.
Report review
Answer by MYPICTURE
4 Apr 2024
We're genuinely sorry to hear about your disappointment. Our aim is always to deliver a product that meets your expectations. We appreciate your feedback and will certainly take it into account. Expect an email from our team shortly.
4 Apr 2024
Verified review
Yay and nay
Picture was amazing, delivery time not so great considering I paid £6
Report review
Answer by MYPICTURE
4 Apr 2024
We appreciate your feedback about the delivery time. We are constantly working to improve our services. Your comments are very helpful and will be considered. Further communication will be done via email. Thank you.
4 Apr 2024
Verified review
Very disappointed with my order . Top of head is missing . Not as seen in the actual photos
Report review
Answer by MYPICTURE
4 Apr 2024
We're truly sorry to hear about your disappointment. We acknowledge your feedback and ensure it will be considered seriously. For further assistance, we will be contacting you via email shortly.
4 Apr 2024
Verified review
Report review
3 Apr 2024
Verified review
Delivery took a while.
Report review
Answer by MYPICTURE
3 Apr 2024
We appreciate your patience and feedback regarding delivery time. We continually strive to improve our processes for a better customer experience. Your understanding is greatly valued.
2 Apr 2024
Verified review
Dreadful long delivery - missed event due delay
Report review
Answer by MYPICTURE
2 Apr 2024
We regret hearing about the prolonged delivery time. Your feedback is valuable and will be considered for improving our service. Expect an email shortly to address this concern.
31 Mar 2024
Verified review
Delivery far too slow.
Report review
Answer by MYPICTURE
31 Mar 2024
We regret to hear about the slow delivery, your feedback is essential for us. We will take this into account for improving our services. Expect an email from us soon.