MYPICTUREReviews:
26,253 reviews in the last 12 months142,465 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
2 days ago
Verified review
The picture was lovely but the frame is very very poor quality
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Answer by MYPICTURE
2 days ago
We're sorry to hear about your experience. Your feedback is important to us and will be considered to improve our offerings. For further assistance, we will reach out to you through email.
18 Apr 2024
Verified review
Don’t use them
Bad picture totally bad customer service will never use again
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Answer by MYPICTURE
18 Apr 2024
We're genuinely sorry to hear about your experience. Your feedback is important and will be taken into account. Expect an email from us shortly, where we can address the concerns you've raised in more detail.
12 days ago
Verified review
Deliver good
Poor picture frame now need to buy replacement
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Answer by MYPICTURE
12 days ago
We're sorry to hear about your experience. Your feedback is appreciated and will be taken into account. We will reach out to you via email to address this matter further.
8 days ago
Verified review
Picture ready in a couple of day and a week to deliver
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Answer by MYPICTURE
8 days ago
We appreciate your feedback. We understand the timing is a concern and it's something we're always working to improve. We'll reach out via email to further discuss your experience.
15 Apr 2024
Verified review
States I've recieved when I have not not Impressed
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Answer by MYPICTURE
15 Apr 2024
We're genuinely sorry to hear about your recent experience. It seems like there was a misunderstanding regarding the status of your order. We value your feedback and will certainly take it into account. Please expect an email from us shortly for further assistance.
10 days ago
Verified review
Poor communication. Very long dispatch time.
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Answer by MYPICTURE
10 days ago
We're sincerely sorry to hear about your experience. We acknowledge your concerns about communication and dispatch time. Rest assured, we value your feedback and will be reaching out to you via email to address this matter.
17 Apr 2024
Verified review
Not to qualify but for this price that's ok
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Answer by MYPICTURE
17 Apr 2024
We appreciate your feedback and understand your point regarding the price. Your feedback is valuable to us and will be considered in our ongoing efforts to improve our service. Thank you.
12 days ago
Verified review
Some parts of each picture is faded
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Answer by MYPICTURE
12 days ago
We're sorry to hear about the fading issue you've noticed. Your feedback is important to us and we'll definitely take it into account. Expect an email from us soon regarding this matter.
7 Apr 2024
Verified review
Takes too long for the order to cone
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Answer by MYPICTURE
7 Apr 2024
We're sorry to hear about the delivery delay. We'll be sure to take your feedback into account for improvements. Expect an email from us soon.
3 days ago
Verified review
Paid for paper wrapping was awful
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Answer by MYPICTURE
2 days ago
We're sorry to hear about your experience with the wrapping. Your feedback is valuable to us and will be taken into account. We'll be reaching out to you via email.
5 Apr 2024
Verified review
Not that good not worth the money
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Answer by MYPICTURE
5 Apr 2024
We're sorry to hear about your experience. Your feedback is important to us and we'll surely take it into account for our future improvements.
5 days ago
Verified review
Disappointed in canvas lay out
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Answer by MYPICTURE
4 days ago
We're sorry to hear of your disappointment. Your feedback is valuable to us. We'll be reaching out via email to learn more about your experience and how we can improve. Thank you for sharing.
12 days ago
Verified review
I haven’t received my order.
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Answer by MYPICTURE
12 days ago
We're sorry to hear about the delay. Our team is looking into the matter and will reach out to you via email to provide further updates. Your patience and understanding are greatly appreciated.
11 Apr 2024
Verified review
Canvas
Rubbish not worth a penny
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Answer by MYPICTURE
11 Apr 2024
We're sorry to hear about your dissatisfaction. We value all feedback and would appreciate if you could provide more details about your experience. We'll reach out via email to hear more about this issue. Rest assured, your feedback will be taken into account.
5 Apr 2024
Verified review
Broken frame on delivery
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Answer by MYPICTURE
5 Apr 2024
We're genuinely sorry to hear about the issue. Your feedback is significant to us and we assure you it will be taken into account. Expect an email from us soon for further assistance.
12 days ago
Verified review
Cheap product and finish
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Answer by MYPICTURE
12 days ago
We're sorry to hear about your experience. Your feedback is important to us and will be considered seriously. Please expect an email from us, as we'd like to address your concerns further.
3 Apr 2024
Verified review
Delivery took a while.
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Answer by MYPICTURE
3 Apr 2024
We appreciate your patience and feedback regarding delivery time. We continually strive to improve our processes for a better customer experience. Your understanding is greatly valued.
12 days ago
Verified review
Only half the picture
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Answer by MYPICTURE
12 days ago
We're sorry to hear about your experience. We invite you to provide more details so we can better understand the situation. We will reach out to you via email shortly. Your feedback is important to us.
12 days ago
Verified review
Took a week to arrive
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Answer by MYPICTURE
12 days ago
We're sorry to hear about your experience. Delivery times can sometimes be affected by external factors. We will be in touch via email to discuss this matter further.
2 days ago
Verified review
Very poor quality
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Answer by MYPICTURE
2 days ago
We're sorry to hear about your experience. Your feedback matters and will be taken into account. We'll reach out to you via email to understand better and strive to improve our services.