MYPICTUREReviews:
26,216 reviews in the last 12 months142,516 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
23 Aug 2023
Verified review
Wrong picture sent out
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Answer by MYPICTURE
24 Aug 2023
We apologize for the inconvenience caused by the wrong picture sent out. We will review your case and contact you via email to resolve this issue promptly. Thank you for bringing this to our attention.
2 Aug 2023
Verified review
Rubbish start to finish
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Answer by MYPICTURE
2 Aug 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
29 Jul 2023
Verified review
Delivery was very slow
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
8 Dec 2023
Verified review
Havnt even received it
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Answer by MYPICTURE
8 Dec 2023
We're truly sorry to hear about the delay. We understand how frustrating this must be. We'll be reaching out via email to discuss a suitable resolution. Your patience is greatly appreciated.
4 Oct 2023
Verified review
Poor photo very blurry
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Answer by MYPICTURE
4 Oct 2023
We're sorry to hear about the blurry photo issue. Your satisfaction is our priority and we're committed to improving your experience. We'll dig into this issue and get in touch with you via email to find the most suitable solution. We appreciate your patience and understanding.
30 Aug 2023
Verified review
Took so long to arrive
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Answer by MYPICTURE
30 Aug 2023
We apologize for any inconvenience caused by the delay in the arrival of your order. We understand the importance of receiving your order in a timely manner and we are currently reviewing the details of your case. We will contact you via email as soon as possible to address this issue further. Thank you for bringing this to our attention.
11 Aug 2023
Verified review
Rude customer service
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23 Jun 2023
Verified review
Service was very slow
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22 Jun 2023
Verified review
Delivery takes to long
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6 Jun 2023
Verified review
Too long for delivery
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Answer by MYPICTURE
8 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
10 Dec 2023
Verified review
have emailed already
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Answer by MYPICTURE
10 Dec 2023
We appreciate your feedback. We are sorry to hear that you had to reach out to us via email. We will make sure to get in touch with you soon to address your concerns.
8 Nov 2023
Verified review
Item not as ordered!
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Answer by MYPICTURE
8 Nov 2023
We regret to hear about your experience. Your feedback is important to us and will be taken into account. Expect an email from us soon to address this matter. Thank you.
31 May 2023
Verified review
I've already emailed
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21 Dec 2023
Verified review
No customer service!
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Answer by MYPICTURE
21 Dec 2023
We regret to hear about your experience. Your feedback is valuable and will be taken into account. Expect an email from us shortly.
9 Dec 2023
Verified review
Item come incorrect
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Answer by MYPICTURE
9 Dec 2023
We're truly sorry to hear about your dissatisfaction. Your feedback is valuable to us and will be taken into account. Please expect an email from us regarding this matter. We're committed to finding a resolution that suits you.
1 Dec 2023
Verified review
Sent with broken zip
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21 Nov 2023
Verified review
Items not delivered
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Answer by MYPICTURE
21 Nov 2023
We're sorry to hear about your experience. Our team is aware of your situation and is currently reviewing your case. To assist you further, we'll reach out to you via email. Thank you for your patience.
18 Nov 2023
Verified review
sent the wrong items
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Answer by MYPICTURE
18 Nov 2023
We're sorry to hear about your experience. Your feedback is important to us and will be taken into account. We will be reaching out via email to assist further.
12 Sept 2023
Verified review
Item arrived broken.
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Answer by MYPICTURE
14 Sept 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the emThank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email .
19 Jul 2023
Verified review
Broken photo frames
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Answer by MYPICTURE
20 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email.