MYPICTUREReviews:
26,216 reviews in the last 12 months142,516 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
26 Nov 2023
Verified review
The quality of my canvases are poor.
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Answer by MYPICTURE
26 Nov 2023
We're truly sorry to hear about your experience. Your feedback is valuable and will be considered seriously. We'll reach out through email to better understand the situation and see how we can assist.
11 Nov 2023
Verified review
Photo had a stripe along the bottom
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Answer by MYPICTURE
11 Nov 2023
We're sorry to hear about the issue with the photo. We value your feedback and will certainly take it into account. Please expect an email from us soon.
20 Aug 2023
Verified review
Picture out of focus very pixelated
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23 Jun 2023
Verified review
Try delivering in a reasonable time!
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22 May 2023
Verified review
I have no idea where my pictures are
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Answer by MYPICTURE
24 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
28 Jun 2023
Verified review
Delivery late
Rude customer service
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Answer by MYPICTURE
4 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. Also we apologize you had a bad experience with our customer support. We don't want you to feel that this reflects the overall quality of our customer service. Our team is already working on your case and we hope to provide you with a satisfactory solution.
7 Oct 2023
Verified review
Haven't got my second canvas yet
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Answer by MYPICTURE
9 Oct 2023
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
22 Jul 2023
Verified review
Delivery was absolutely terrible!!
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Answer by MYPICTURE
25 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 Jun 2023
Verified review
Delivery took longer than stated
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10 Sept 2023
Verified review
Expensive for good quality items.
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Answer by MYPICTURE
13 Sept 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
9 Aug 2023
Verified review
Picture is not very good quality
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Answer by MYPICTURE
10 Aug 2023
We apologize for the inconvenience caused by the quality of the picture. We will investigate the issue and reach out to you via email to discuss further. Thank you for bringing this to our attention.
3 Jun 2023
Verified review
Not happy at all with my purchase
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26 Nov 2023
Verified review
I haven't received my order yet?
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Answer by MYPICTURE
26 Nov 2023
We're truly sorry to hear about this delay. We're checking into the current status of your order and will provide an update through email as soon as possible. Your patience is greatly appreciated.
12 Aug 2023
Verified review
Too slow, lack of delivery info
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Answer by MYPICTURE
13 Aug 2023
We apologize for any inconvenience caused by the delay in delivery and the lack of information provided. We will thoroughly investigate the matter and reach out to you via email to address your concerns. Thank you for bringing this to our attention.
18 Jul 2023
Verified review
Picture delivered one week late.
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12 Dec 2023
Verified review
Writing was into the stitching
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Answer by MYPICTURE
12 Dec 2023
We're sorry to hear about the issue you've experienced. Your feedback is important to us and we'll certainly take it into account. Please expect an email from us soon.
11 Nov 2023
Verified review
Zip broken picture not so good
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Answer by MYPICTURE
11 Nov 2023
We're sorry to hear about your experience. Your feedback matters and we would appreciate more details on what went wrong. We will reach out via email to discuss this further. Your insights will certainly be taken into account.
24 Jun 2023
Verified review
The delivery took far too long
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
29 Nov 2023
Verified review
I received the wrong picture!
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Answer by MYPICTURE
29 Nov 2023
We're sorry to hear about your experience. Your feedback is important to us, and we'd like to help resolve this. Please check your email for further communication regarding this issue.
26 Nov 2023
Verified review
I have not received my parcel
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Answer by MYPICTURE
26 Nov 2023
We are truly sorry to learn about this situation. We assure you that your concern is our priority. We will reach out to you via email to help resolve this matter promptly.