MYPICTUREReviews:
26,172 reviews in the last 12 months142,520 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
19 Dec 2023
Verified review
Items arrived damaged and wouldn't refund
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Answer by MYPICTURE
19 Dec 2023
We regret to hear about your experience. Your feedback is crucial for us to improve. We'll be reaching out via email to address the concerns you raised about the damaged items and refund process.
30 Nov 2023
Verified review
I’m not happy with one off my pics as u didn’t take off the border with words on
I’m not happy with one offf my pics as u
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Answer by MYPICTURE
30 Nov 2023
We're sorry to hear about your dissatisfaction. In order to better understand your concern and provide a suitable solution, could you please provide more details? We'll reach out to you via email. Rest assured, your feedback will be taken into account.
27 Jul 2023
Verified review
Get orders out on time ive waited 3 weeks
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15 Jul 2023
Verified review
Have not received my order still waiting
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Answer by MYPICTURE
17 Jul 2023
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
27 Dec 2023
Verified review
Stop sending me emails nearly EVERY DAY!
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Answer by MYPICTURE
27 Dec 2023
We sincerely apologize if our emails have been overwhelming. Your feedback is noted and appreciated. We will reach out to you via email to address your concern.
28 Nov 2023
Verified review
Didn't get my discount of my purchase
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Answer by MYPICTURE
28 Nov 2023
We're sorry to hear about the issue with your discount. We're committed to ensuring your satisfaction. We'll reach out via email to help clarify the situation.
13 Nov 2023
Verified review
Canvas very dark I am not happy with it
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Answer by MYPICTURE
13 Nov 2023
We're sorry to hear your experience didn't meet expectations. Your feedback regarding the darkness of the canvas is valuable to us. Expect an email from us soon where we can further address your concerns.
22 Sept 2023
Verified review
Completely cut my son out of the photo!
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Answer by MYPICTURE
30 Sept 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
29 Jul 2023
Verified review
Delivery was rubbish had to wait 2 weeks
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
5 Dec 2023
Verified review
Refuse to refund when items go missing
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Answer by MYPICTURE
5 Dec 2023
We're sorry to hear about your experience. Your feedback is important and will be taken into consideration. We will reach out to you via email to discuss this further.
5 Aug 2023
Verified review
Left writing under neath pic very poor
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Answer by MYPICTURE
6 Aug 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
14 Dec 2023
Verified review
No box literally came in a plastic bag
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Answer by MYPICTURE
15 Dec 2023
We regret to hear about the packaging issue. Your feedback regarding this matter is valuable to us. We'll be reaching out to you via email to better understand this situation. We always strive to improve based on customer feedback.
29 Jul 2023
Verified review
Poor print time delivery was well out
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
24 Jun 2023
Verified review
My picture came blurry wasnt impressed
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10 Dec 2023
Verified review
Completely wrong order not my canvas
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Answer by MYPICTURE
10 Dec 2023
We're sorry to hear about your order. Rest assured, your feedback is important to us and will be taken into account. We'll reach out via email to help address this issue.
15 Sept 2023
Verified review
Print very dark and quality not high.
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Answer by MYPICTURE
30 Sept 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email.
12 Sept 2023
Verified review
Disgusted it took so long to arrive
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Answer by MYPICTURE
14 Sept 2023
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
26 Nov 2023
Verified review
The quality of my canvases are poor.
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Answer by MYPICTURE
26 Nov 2023
We're truly sorry to hear about your experience. Your feedback is valuable and will be considered seriously. We'll reach out through email to better understand the situation and see how we can assist.
11 Nov 2023
Verified review
Photo had a stripe along the bottom
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Answer by MYPICTURE
11 Nov 2023
We're sorry to hear about the issue with the photo. We value your feedback and will certainly take it into account. Please expect an email from us soon.
20 Aug 2023
Verified review
Picture out of focus very pixelated
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