MYPICTUREReviews:
26,216 reviews in the last 12 months141,953 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
18 Sept 2023
Verified review
Mug arrived entirely black, no picture on it.
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Answer by MYPICTURE
18 Sept 2023
We're sorry to hear about your mug arriving entirely black without the picture. We appreciate you letting us know about this issue. Rest assured, we will delve into this matter and get in touch with you via email soon to find a resolution.
27 Jul 2023
Verified review
Photo arrived to late for a birthday present
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Answer by MYPICTURE
27 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
7 Jun 2023
Verified review
Terrible company, terrible customer service.
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28 Apr 2023
Verified review
Puzzle had no box and no picture to guide you
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12 Nov 2023
Verified review
Very disappointed with picture being blurred
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Answer by MYPICTURE
12 Nov 2023
We're sorry to hear about your disappointment. We value your feedback and will certainly take it into account. Expect an email from us soon as we look into this matter further.
20 Jul 2023
Verified review
The ink has run on the covers of 3 calendar
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Answer by MYPICTURE
25 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
11 Dec 2023
Verified review
Part of picture on both sides can’t be seen
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Answer by MYPICTURE
11 Dec 2023
We regret to hear of your experience. We appreciate your feedback and it will be considered. Our team will reach out to you via email to better understand and resolve the issue.
15 Nov 2023
Verified review
Not as I expected expensive for what it is.
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Answer by MYPICTURE
15 Nov 2023
We're sorry to hear that your expectations were not met. Your feedback is valuable and will be taken into account. We will reach out to you via email soon for further assistance.
8 Nov 2023
Verified review
Not happy with the picture done on acrylic
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Answer by MYPICTURE
8 Nov 2023
We're sorry to hear about your dissatisfaction with the final output. Your feedback is important, and we will certainly take it into account. Expect an email from us as we aim to address your concerns further.
11 Oct 2023
Verified review
Delivery takes ages and the canvas was bent
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Answer by MYPICTURE
13 Oct 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
28 Aug 2023
Verified review
Have cut head off of bridesmaid in picture
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Answer by MYPICTURE
17 Sept 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
28 Jun 2023
Verified review
Terrible company & Terrible communication.
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Answer by MYPICTURE
30 Jun 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
17 Dec 2023
Verified review
Cut the top of the head of the subject off
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Answer by MYPICTURE
18 Dec 2023
We regret to read about your disappointment. To better understand the situation and offer a suitable solution, we would like to hear more about your experience. We'll reach out to you via email shortly.
15 Dec 2023
Verified review
My picture didn't show one of the heads!
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Answer by MYPICTURE
16 Dec 2023
We're sorry to hear about this issue with your picture. Your feedback is important and we'll certainly take it into account. Expect an email from us soon for further assistance.
13 Dec 2023
Verified review
Totally wrong it was ment to be portrayed
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Answer by MYPICTURE
14 Dec 2023
We're sorry to hear about your disappointment. Your feedback is important to us. We will review it thoroughly and get in touch with you via email to better address your concerns.
11 Nov 2023
Verified review
picture and mug both look cheap and tacky
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Answer by MYPICTURE
11 Nov 2023
We're truly sorry to hear your disappointment. Your feedback is valuable and will be taken into account. We'll be reaching out via email shortly to better understand your concerns.
6 Sept 2023
Verified review
Such horrible quality I’m so disappointed
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Answer by MYPICTURE
7 Sept 2023
We are sorry to hear that you are disappointed with the quality of your order. We take customer feedback seriously and would like to address your concerns. We will review the case and contact you as soon as possible via email to discuss this further. Thank you for bringing this to our attention.
13 Jul 2023
Verified review
Delivery late damaged parcel. Poor quality
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Answer by MYPICTURE
14 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
19 Dec 2023
Verified review
Items arrived damaged and wouldn't refund
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Answer by MYPICTURE
19 Dec 2023
We regret to hear about your experience. Your feedback is crucial for us to improve. We'll be reaching out via email to address the concerns you raised about the damaged items and refund process.
30 Nov 2023
Verified review
I’m not happy with one off my pics as u didn’t take off the border with words on
I’m not happy with one offf my pics as u
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Answer by MYPICTURE
30 Nov 2023
We're sorry to hear about your dissatisfaction. In order to better understand your concern and provide a suitable solution, could you please provide more details? We'll reach out to you via email. Rest assured, your feedback will be taken into account.