MYPICTUREReviews:
26,047 reviews in the last 12 months143,065 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
15 Jul 2023
Verified review
The picture is very blurry
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Answer by MYPICTURE
17 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
15 Jul 2023
Verified review
My best man & his dad!
Send out the full picture on mug b4 sending it and not answering a disappointed customer??
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Answer by MYPICTURE
17 Jul 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
15 Jul 2023
Verified review
Too long for delivery after paying £6 for delivery
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Answer by MYPICTURE
17 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
15 Jul 2023
Verified review
The picture should never have been developed. Some of the peoples faces are just oval skin, no features. I’m incredibly disappointed!
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Answer by MYPICTURE
17 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
15 Jul 2023
Verified review
Have not received my order still waiting
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Answer by MYPICTURE
17 Jul 2023
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
15 Jul 2023
Verified review
Terrible customer service, delays caused by production issues,was lied too,told my order would be despatched on that day,was actually despatched 3 days later.was offered 30% discount on next order,sooo funny.
Stay away from these ppl
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15 Jul 2023
Verified review
Took over a week to come the price wasnt great either
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Answer by MYPICTURE
17 Jul 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
13 Jul 2023
Verified review
Delivery late damaged parcel. Poor quality
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Answer by MYPICTURE
14 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
13 Jul 2023
Verified review
My order took a while to come through
Then the personalised message was not all there and printed across the page
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Answer by MYPICTURE
14 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
13 Jul 2023
Verified review
It took nearly 2 weeks to be delivered
It supposed to be wedding present but it’s too late
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12 Jul 2023
Verified review
After 4 weeks, I have not received my order.
I have not received my order.
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Answer by MYPICTURE
13 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
12 Jul 2023
Verified review
quality of my canvass was very poor, i also had a faint line where you can see it going the canvas and a small faint line going down the canvass, The price tho was really good and thats why i ordered,
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Answer by MYPICTURE
13 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
12 Jul 2023
Verified review
Delivery was terrible,kept changing dates only received one of my items on Tuesday arfter numerous phone calls
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Answer by MYPICTURE
13 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
12 Jul 2023
Verified review
Two canvases have marks at the top of image: the canvases are marked by the frames.
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Answer by MYPICTURE
13 Jul 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
8 Jul 2023
Verified review
Ordered two towels. They were towel one side and blanket the other. I'd never use this fabric as a towel. The print quality was very poor too.
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Answer by MYPICTURE
11 Jul 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
8 Jul 2023
Verified review
Sucks.
Customer service sucks
Delivery time sucks
Delivery charge sucks
Quality sucks
The hanging kit includes isn't fit for purpose
Edit: staff think it's OK because they meet their sla. Doesn't excuse the awful customer care, the rude email I got following this review.
Doesn't excuse you include a free hanging kit not for for purpose.
Honestly, absolutely nothing positive to say about the experience.
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7 Jul 2023
Verified review
Torn and defective printing - this would have been glaringly obvious to whoever prepared and packed the item. Still awaiting a response to my complaint.
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7 Jul 2023
Verified review
Service by yourselves very good, but service by UPS not acceptable. Thoughts should be given to changing your courier.
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7 Jul 2023
Verified review
Late dispatch
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Answer by MYPICTURE
10 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
6 Jul 2023
Verified review
Took a very long time to come never again will I order from this company
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Answer by MYPICTURE
10 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.