MYPICTUREReviews:
26,047 reviews in the last 12 months142,959 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
4 days ago
Verified review
The photos were really good quality. Just very disappointed with the delivery time. You need to change your courier service.
Report review
Answer by MYPICTURE
4 days ago
Thank you for your feedback regarding the delivery time. We appreciate your comments on the photo quality and will take your feedback into account to review our courier service.
5 days ago
Verified review
Report review
6 days ago
Verified review
Report review
6 days ago
Verified review
The delivery took ridiculously long. About nine days from dispatch to delivery.
Report review
Answer by MYPICTURE
6 days ago
Thank you for sharing your feedback. We understand that the delivery time was longer than expected. We will take this into account and contact you via email to discuss the issue further.
6 days ago
Verified review
Report review
6 days ago
Verified review
Report review
6 days ago
Verified review
Report review
9 days ago
Verified review
I’ve ordered from other suppliers of similar goods. Yours are well priced & good. One difference is that the canvas doesn’t seem to be stretched enough & on several of the photos a white line is present on the edge.
Report review
Answer by MYPICTURE
9 days ago
Thank you for your valuable feedback. We appreciate your insight about the canvas tension and the white line issue. Rest assured, your comments will be taken into consideration as we continuously strive to improve our offerings.
9 days ago
Verified review
The colours are accurate and image quality good. My only problem is the length of time to be delivered, if I sell from an exhibition and need a replacement I have to order elsewhere or it would be too late.
Report review
Answer by MYPICTURE
9 days ago
We appreciate your valuable feedback. Your concerns about delivery timelines have been noted. We assure you that your insights are fundamental in our continuous efforts to enhance our services. Thank you for your support.
9 days ago
Verified review
Love everything about it,it just took a little longer to get here
Report review
Answer by MYPICTURE
9 days ago
We appreciate your patience and positive feedback. We're delighted to hear you love everything and will continue working hard to maintain your satisfaction. Thank you for your understanding.
12 days ago
Verified review
Very slow delivery
Report review
Answer by MYPICTURE
12 days ago
We sincerely regret to hear about the slow delivery experience. Your feedback is valuable and necessary for our improvement. We will be reaching out to you via email to discuss this further.
13 days ago
Verified review
No box or picture to go by! Too thin, too dark
Puzzle didn’t come in s box or even a picture to follow. The pictures on my puzzle are much darker then they are supposed to be. The puzzle is very thin.
Report review
Answer by MYPICTURE
13 days ago
We're sorry to hear about your experience with the puzzle. We appreciate your feedback and will certainly take it into account. Please expect an email from us shortly to further discuss your concerns.
13 days ago
Verified review
Good product , took bit longer to arrive than expected
Report review
Answer by MYPICTURE
13 days ago
We appreciate your feedback and patience. Delays can occasionally occur due to unforeseen circumstances. We continuously aim to improve our delivery times. Your satisfaction is our priority. Thank you.
30 Apr 2024
Verified review
Grandchildren
My picture came in a reasonable time, however the actual picture with the white deep border looked like it cut the top of the head off my grandson. I opened the picture frame to see if it was ok without the border, unfortunately the picture was also cut down. I have ordered a copy of the picture to put in your frame from another source. I was looking forward to seeing my 6 grandchildren all together which was some achievement as they live in different parts of the UK. So must say not my best experience for a first time user
Report review
Answer by MYPICTURE
30 Apr 2024
We're sorry to hear about your experience. We appreciate your feedback and will take it into account for future improvements. We'll reach out to you via email to better understand your concerns.
30 Apr 2024
Verified review
Paid for paper wrapping was awful
Report review
Answer by MYPICTURE
30 Apr 2024
We're sorry to hear about your experience with the wrapping. Your feedback is valuable to us and will be taken into account. We'll be reaching out to you via email.
30 Apr 2024
Verified review
Report review
29 Apr 2024
Verified review
Report review
29 Apr 2024
Verified review
Report review
29 Apr 2024
Verified review
Report review
28 Apr 2024
Verified review
Report review