MYPICTURE

Reviews:

The picture colour was off tinge and photo was cut off parts

My canvas looks amazing but took a bery long time to arrive

Items took ten days to arrive. Other similar sites are way faster.

The quality is good but delivery times are terrible! Big delay!

Not the item ,satisfied with that ,but the postage / courier was abysmal !!! Absolutely shocking . I'd rather pay more for postage than deal with Yodel again.

Just takes too long

I haven't seen the picture as it is for someone else but the delivery time was not good. At first I was told you couldn't find the picture as it was missing somewhere between you and Yodel, the delivery service. I would either need a re-print or a voucher to buy something else from you. I would not have accepted a voucher. If you couldn't supply the original order, why would I want something else you perhaps couldn't supply? If I had decided on a re-print it would not have been received in time for the birthday present I had planned it for. I had no choice but to go with the re-print because I wouldn't have been able to get anything quicker anyway and get it to them on time. In the end the original turned up just in time. I think, if things go missing you should be offering a refund. I found customer service lacking in empathy. It was just as though they really didn't care and I had to accept their decision or nothing. I'm hoping the picture is better than the service provided.

Print is fine but the canvas is not good quality ones from the pound shop is thicker it is very thin and flimsy won't by from agen

Bought as a present. Item has no packaging

Original delivery had one damaged item. That was re-sent and also arrived damaged. Box was open too. No internal padding or protection. Have asked for damaged item to be sent again but so far given offer of a voucher which offer no discount on website price. Pity, as print quality was good. I have asked why contents have no protection and not received a response.

Picture quality great- delivery partner used awful.

Late. Tracking info was poor and online chat was unhelpful.

Wouldn't use again - ordered 3 of the same image, 2 were okay (just okay) and the 3rd was very poorly mounted. As it was a present I had to buy something else and then My Picture refused to refund the faulty item - they insisted on sending a replacement despite me asking twice for a refund rather than another print that will arrive after it was required

Whilst the print quality was good and bright colours unfortunately the quality of the card is very poor and won’t stand to being made up more than once or twice. Customer service just said they would pass my comments on. I would have returned it but it was sent direct to my seven year old granddaughter who was so excited to receive it but who also commented on how thin it was.

Delivery expensive and took a week to arrive

I've used your company before This time I'm disappointed really as the zip is broke on the cushion cover. The part you pull to open and close the zipper is none existent.

Told that order had been dispatched but didn’t get into the hands of yodel for nearly a week. Once it did was delivered quickly. Very difficult to communicate with my picture. Ordered 2cm frame but received 1 cm. Won’t use again.

Took to long to arrive told they delivery company needed another address can see the wooden frame through canvas