MYPICTUREReviews:
25,998 reviews in the last 12 months142,993 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
22 hours ago
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Very impressed with the quality, well packaged and prompt delivery.
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Answer by MYPICTURE
20 hours ago
Thank you for sharing your positive experience. We are glad to hear that you were impressed with the quality and delivery. We will take your feedback into account to continue improving our services.
22 hours ago
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22 hours ago
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23 hours ago
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23 hours ago
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The ordering process was easy and efficient and I am very pleased with the end result.
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Answer by MYPICTURE
20 hours ago
Thank you for sharing your positive experience. We're glad to hear that the ordering process met your expectations. We will take your feedback into account as we continue to improve our services.
1 day ago
Verified review
Poor customer service
The customer service is extremely poor and completely unwilling to help
I placed my order on a Saturday evening and realised I’d chosen the wrong size so I messaged straight away and directly through the chat options to see if I could change the size which the answer was no they didn’t even try to change it and I’m sure they could have at least tried as the picture didn’t arrive until two weeks later so I’m sure they could have at least attempted to edit my order
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Answer by MYPICTURE
20 hours ago
We understand your frustration regarding the inability to modify your order. We will take your feedback into account and contact you via email to discuss the issue further. Thank you for bringing this to our attention.
2 days ago
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2 days ago
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2 days ago
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2 days ago
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Excellent quality, faithful reproduction. Highly recommended.
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Answer by MYPICTURE
2 days ago
Thank you for sharing your positive experience. We're glad to hear that you are satisfied and appreciate your recommendation.
2 days ago
Verified review
Speed of delivery. Picture is exactly like original. Would use again.
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Answer by MYPICTURE
2 days ago
We appreciate your feedback and are glad to hear about your positive experience. We will take your comments into account for future improvements. Thank you for choosing us.
GM
Gary M.
Suffolk
2 days ago
Verified review
Quality prints, speedy service and very good value for money.
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Answer by MYPICTURE
2 days ago
Thank you for sharing your positive experience. We are glad to hear that you are satisfied with the service provided. We appreciate your feedback and look forward to serving you again.
2 days ago
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2 days ago
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2 days ago
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Excellent quality and service. I wouldn't go anywhere else.
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Answer by MYPICTURE
2 days ago
Thank you for sharing your positive experience. We are pleased to hear that you are satisfied with the quality and service. We appreciate your loyalty and look forward to serving you again in the future.
2 days ago
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2 days ago
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Absolutely amazing service once again despite a problem last time which was resolved quickly by the company, normally takes two weeks for delivery but an excellent throughout.
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Answer by MYPICTURE
2 days ago
Thank you for your positive feedback. We appreciate your understanding and are glad to hear that you are satisfied with the resolution and overall experience. We look forward to serving you again in the future.
2 days ago
Verified review
The service is fantastic from ordering to shipment .
The workmanship is also fantastic
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Answer by MYPICTURE
2 days ago
Thank you for sharing your positive experience. We are delighted to hear that you were satisfied with the service and workmanship. We appreciate your feedback and look forward to serving you again in the future.
2 days ago
Verified review
Excellent service
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Answer by MYPICTURE
2 days ago
Thank you for your positive feedback. We're delighted to hear about your satisfaction with our service and appreciate you taking the time to share your experience. We look forward to serving you again in the future.
2 days ago
Verified review
Free canvas
This canvas only cost the price of delivery so was a lovely treat and I love it, good quality and fast postage
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Answer by MYPICTURE
2 days ago
We're delighted to hear that you're pleased with the quality and delivery speed. Thank you for sharing your positive experience.