MYPICTUREReviews:
25,998 reviews in the last 12 months142,993 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
3 days ago
Verified review
Great puzzle however would have liked to have had it sent in a box so it could be given as a present
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Answer by MYPICTURE
3 days ago
Thank you for your feedback. We appreciate your suggestion and will take it into account for future improvements. We are glad you enjoyed the puzzle.
3 days ago
Verified review
I’ve written to you explaining the item was damage and unable to return as it’s for my mothers birthday so will just buy a new frame
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Answer by MYPICTURE
3 days ago
Thank you for sharing your experience. We will consider your feedback and contact you via email to discuss further.
3 days ago
Verified review
The worst picture I've ever seen, all out of focus, and my brothers gead chopped off which upset me greatly as he's just died of cancer age 57.
U broke my heard when the picture arrived, I'm absolutely disgusted..
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Answer by MYPICTURE
3 days ago
Thank you for sharing your feedback. We deeply regret any distress caused by your experience. We appreciate your effort in bringing this to our attention and will be reaching out to you via email to discuss further.
3 days ago
Verified review
Sorry the jigsaw looks great BUT!!
Sorry the jigsaw looks great, the only trouble is it has one piece missing. I was going to give it to my great granddaughter when she visits tomorrow but now I shall have to go out and buy her something else. Julie Creamer.
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Answer by MYPICTURE
3 days ago
We appreciate your feedback and understand the disappointment with the item. We will be reaching out to you via email to address the issue and offer assistance.
3 days ago
Verified review
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3 days ago
Verified review
The quality of the picture was quite poor, the photo I sent was very clear but the picture I received was blurry and cheaply put together, the photo keeps falling out of the frame
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Answer by MYPICTURE
3 days ago
We appreciate your feedback and apologize for any inconvenience. We will contact you via email to discuss further and take the given feedback into account.
3 days ago
Verified review
Lovely cushion with good quality picture.
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Answer by MYPICTURE
3 days ago
Thank you for sharing your feedback. We are glad to hear you appreciated the quality. If there's anything else we can do to improve your experience, please let us know.
3 days ago
Verified review
Good quality canvas, but took 2 weeks to arrive
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Answer by MYPICTURE
3 days ago
Thank you for your feedback. We appreciate your comments on the quality and apologize for any inconvenience caused by the delivery time. We will take your feedback into account to improve our service.
3 days ago
Verified review
1 of my photos had the heads chopped off and they have come out very dark.
I have just printed off some of the photos myself and stuck them over the top.
I will not be ordering again, feel like I've just thrown my money away
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3 days ago
Verified review
Took 2 weeks to come. Wss a birthday present and missed the delivery date.Tracking information was wrong. Product was not bad when it came.
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Answer by MYPICTURE
3 days ago
We apologize for the delay and the confusion with the tracking information. We will contact you via email to discuss this further and take your feedback into account. Thank you for sharing your experience.
3 days ago
Verified review
Good service
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Answer by MYPICTURE
3 days ago
Thank you for sharing your experience. We appreciate your feedback and are glad to hear you were satisfied with the service. We continually strive to meet your expectations.
3 days ago
Verified review
Quality of product is not as expected. High quality photos were submitted and sent back blurry. Quality of materials is also poor.
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Answer by MYPICTURE
3 days ago
Thank you for sharing your concerns. We regret to hear that the quality did not meet your expectations. We take all feedback seriously and will take your comments into account. We will contact you via email to discuss further.
3 days ago
Verified review
When I sent the picture through I didn’t realize that their was a highlighted area Honi.Soit.Qui.Mal.Y.Pense. that had red underline as it wasn’t recognized what it meant. To my horror when the poster came through unfortunately it still had the red underline underneath??
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Answer by MYPICTURE
3 days ago
We appreciate you bringing this to our attention. We understand your concern regarding the highlighted area in the image. We will take your feedback into account and our team will be contacting you via email to discuss this matter further.
3 days ago
Verified review
Really long lead time meaning the picture was no longer a gift. Also not impressed with the quality for the price. Image seems distorted slightly.
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Answer by MYPICTURE
3 days ago
We are sorry to hear about your experience. We will be reaching out via email to discuss the issues described further. Your feedback is important, and we will take it into account.
3 days ago
Verified review
Unacceptable delivery.…
1 small poster ordered 29th April and not received until 10th May. Paid £6 for postage and extremely disappointed with your service.
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Answer by MYPICTURE
3 days ago
We apologize for the delay in delivery. We appreciate your feedback and will take it into account. We will be contacting you via email to discuss the issue further.
3 days ago
Verified review
Order missing 1 pillow and case and the one I did receive is damaged
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Answer by MYPICTURE
3 days ago
Thank you for bringing this to our attention. We regret to hear about the issue with your order. We will contact you via email to discuss this further and take your feedback into account.
4 days ago
Verified review
very good , just took along while to receive
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Answer by MYPICTURE
3 days ago
Thank you for your feedback. We appreciate your patience and are glad to hear that you had a positive experience overall. We continuously strive to improve our processes to better meet your expectations.
4 days ago
Verified review
RUBBISH!
They lasted on the wall about 2 mins. Before falling off. Plus took all the freshly painted paint off. Would never buy again! Waste of money
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Answer by MYPICTURE
4 days ago
We appreciate you sharing your experience and regret to hear about your dissatisfaction. We will take your feedback into account and will be contacting you via email to discuss this further.
4 days ago
Verified review
Delivery time could be quicker
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Answer by MYPICTURE
4 days ago
Thank you for sharing your thoughts. We appreciate your feedback and will take it into account as we work to enhance our services.
4 days ago
Verified review
The photos were really good quality. Just very disappointed with the delivery time. You need to change your courier service.
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Answer by MYPICTURE
4 days ago
Thank you for your feedback regarding the delivery time. We appreciate your comments on the photo quality and will take your feedback into account to review our courier service.