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MYPICTURE
Reviews:

26,216 reviews in the last 12 months142,516 total reviews  

4.78
Excellent

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Certified since: 26 Jul 2010
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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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10 Mar 2024
 Verified review
Delivery expensive and took a week to arrive
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Answer by MYPICTURE
10 Mar 2024
We regret to hear about your experience with the delivery time and cost. Your feedback is crucial for us. Expect an email from us shortly to discuss this matter.
13 Mar 2024
 Verified review
Bought as a present. Item has no packaging
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Answer by MYPICTURE
13 Mar 2024
We're sorry to hear about the packaging issue. Your feedback is important as it helps us improve our services. We'll be contacting you via email to better understand your concern. Thank you.
24 Mar 2024
 Verified review
Left on my door step after a quite knock
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Answer by MYPICTURE
24 Mar 2024
We're sorry to hear about your experience. We value your feedback and will take it into account. Expect an email from us to discuss this matter further in a way that respects your time and concerns.
23 Mar 2024
 Verified review
Very disappointed in the delivery time
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Answer by MYPICTURE
23 Mar 2024
We're truly sorry to hear about your disappointment regarding the delivery time. We appreciate your feedback and we are looking into this matter. Expect a detailed email from us soon.
9 Mar 2024
 Verified review
Absolutely shocking and disgraceful,
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Answer by MYPICTURE
9 Mar 2024
We're truly sorry to hear about your experience. Your feedback is valuable to us and will be considered. We'll reach out to you via email to better understand the situation.
14 Mar 2024
 Verified review
Not been delivered! Probably a scam
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Answer by MYPICTURE
14 Mar 2024
We sincerely regret hearing about your experience. Your concern is important to us and we wish to rectify this for you. Expect a detailed email from us addressing this issue shortly.
17 Mar 2024
 Verified review
Delivery too slow, and expensive
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Answer by MYPICTURE
17 Mar 2024
We're sorry to hear about your experience. Your feedback is important to us and will be taken into account. To address your concerns further, we'll reach out to you via email.
6 Mar 2024
 Verified review

This is the 2nd time I have used your picture and on both occasions part of the heads in the canvas wee missing

This is the 2nd time I have used
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about your experience. We appreciate your feedback, as it helps us improve. We will reach out to you via email to discuss this matter further.
12 Mar 2024
 Verified review
Zip broken. Poor quality.
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Answer by MYPICTURE
13 Mar 2024
We're truly sorry to hear about your experience. Your feedback is important to us. We're committed to delivering quality and will take your comments into account. Please expect an email from us soon.
16 Mar 2024
 Verified review
Shocking delivery service
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Answer by MYPICTURE
17 Mar 2024
We're sorry to hear about your experience with our delivery service. We value your feedback and it will be taken into consideration. Expect an email from us to further address this issue.
31 Mar 2024
 Verified review
Didn’t receive delivery
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Answer by MYPICTURE
31 Mar 2024
We're sorry to hear about your experience. Your feedback is important to us. Our team will reach out to you via email to resolve the issue and ensure your satisfaction.
9 Mar 2024
 Verified review
Picture on cup wrong way
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Answer by MYPICTURE
9 Mar 2024
We're sorry to hear about your experience. We appreciate your feedback and will definitely take it into account. Expect an email from us soon to address this matter further.
5 Mar 2024
 Verified review
My canvas is all blurry
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Answer by MYPICTURE
5 Mar 2024
We're sincerely sorry to hear about your experience. Clarity is crucial in our canvases and your feedback is valuable. We'll get in touch via email to better understand and address this concern.
31 Mar 2024
 Verified review
Delivery far too slow.
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Answer by MYPICTURE
31 Mar 2024
We regret to hear about the slow delivery, your feedback is essential for us. We will take this into account for improving our services. Expect an email from us soon.
13 Mar 2024
 Verified review
Very slow getting out
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Answer by MYPICTURE
13 Mar 2024
We regret to hear about your experience. Your feedback is valuable and will be taken into account. For further assistance, we will be reaching out to you via email.
19 Mar 2024
 Verified review
Didn't arrive in time
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Answer by MYPICTURE
19 Mar 2024
We're sorry to hear about your experience. Your feedback is greatly appreciated and will be taken into account for future improvements. Expect an email from us to discuss this matter further.
19 Mar 2024
 Verified review
Just takes too long
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Answer by MYPICTURE
19 Mar 2024
We're sorry to hear about your experience. We continually strive to improve our services and your feedback is invaluable. We'll be reaching out to you via email to understand more about your situation.
12 Mar 2024
 Verified review
Colour is shit
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Answer by MYPICTURE
13 Mar 2024
We're truly sorry to learn you're not satisfied with the color. Your feedback is important to us and will be considered. Please expect an email from us inviting you to elaborate on your experience.
6 Mar 2024
 Verified review
Missing items
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Answer by MYPICTURE
6 Mar 2024
We're sorry to hear about your experience. It's our priority to ensure a complete and accurate order for every customer. We will reach out to you via email to resolve this issue. We appreciate your patience.
31 Mar 2024
 Verified review
Just late
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Answer by MYPICTURE
31 Mar 2024
We're truly sorry to hear about the delay. Your experience matters to us and we value your feedback. Rest assured, we're committed to improving our services. We will be reaching out to you via email to further discuss this.