MYPICTUREReviews:
26,172 reviews in the last 12 months142,520 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
8 Feb 2024
Verified review
Full photo not on print . I have purchased many prints from Mypicture. And this is the first complaint I have made
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Answer by MYPICTURE
8 Feb 2024
We're truly sorry to hear about your recent experience with the photo print. Your feedback is invaluable for our ongoing improvements. Rest assured, we'll get in touch via email to address this matter further.
25 Feb 2024
Verified review
It’s a little pixelated was very disappointed with the quality I would of gone for a smaller size if I’d of known
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Answer by MYPICTURE
25 Feb 2024
We're sorry to hear about your experience. Your feedback is important to us and will be taken into account. You will soon receive an email from us addressing this concern. Thank you for bringing this to our attention.
28 Feb 2024
Verified review
Still waiting for order to arrive. Sent by UPS who have postponed 3 days in a row and have stopped updating.
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Answer by MYPICTURE
28 Feb 2024
We're sorry to hear about your ongoing delivery issue. It's frustrating when things don't go as planned. We'll reach out via email to explore this matter further.
22 Feb 2024
Verified review
Picture quality appalling .. took ages to be delivered and not the size i expected dissapointing.
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Answer by MYPICTURE
22 Feb 2024
We're truly sorry to hear about your experience with the picture quality and delivery time. Your feedback is valuable to us and will certainly be considered. We will reach out to you via email to address this further.
9 Feb 2024
Verified review
After waiting since December for a reprint I received it yesterday and disgusting how you did it
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Answer by MYPICTURE
9 Feb 2024
We're sorry to hear about your dissatisfaction. Your feedback is important to us and we'll be sure to consider it. We will reach out to you via email to work towards a resolution.
8 Feb 2024
Verified review
Was very disappointed i didn't expect it to come back with two black stripes on bottom and top
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Answer by MYPICTURE
8 Feb 2024
We're sorry to hear about your disappointment. Your feedback is important and it will be taken into account. Expect to receive an email from us soon.
7 Feb 2024
Verified review
The magnets don’t work the pictures won’t stay on the wall, and the package turned up damaged
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Answer by MYPICTURE
7 Feb 2024
We regret hearing about your experience. We value your feedback and it will be taken into account. Expect an email from us soon, where we hope to address the concerns you've raised.
10 Feb 2024
Verified review
It was not what I ordered. I am expecting a replacement. Still waiting for confirmation.
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Answer by MYPICTURE
10 Feb 2024
We're sorry to hear about your experience. We appreciate your patience and assure you that we'll reach out to you via email to better understand and address your concern.
17 Feb 2024
Verified review
The photo arrived without something to stand it up; I want to put it on my mantelpiece.
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Answer by MYPICTURE
18 Feb 2024
We regret to hear about your experience. Your feedback is important to us and will be considered. Expect an email from us soon for further assistance.
14 Feb 2024
Verified review
The image is cropped, so text is missing
The image is cropped and text at the edges is now missing.
Pretty dissapointing.
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Answer by MYPICTURE
14 Feb 2024
We're truly sorry for your experience. Your feedback is valuable and we'll definitely consider it for future improvements. Expect an email from us where we can address this issue further.
1 Mar 2024
Verified review
Very poor quality of frame looks very very cheap and quality of picture terrible
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Answer by MYPICTURE
1 Mar 2024
We're sorry to hear about your experience. We take your feedback seriously and will use it to evaluate improvements. Expect an email from our team shortly to discuss further.
4 Feb 2024
Verified review
I was not impressed by the picture at all. Way toooo small. It’s just useless
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Answer by MYPICTURE
4 Feb 2024
We're sorry to hear that you found the picture size unsatisfactory. Your feedback is valuable to us and will be taken into account. Please expect an email from us to address your concerns.
25 Feb 2024
Verified review
It was Terrible, faded black on the bottom horrendous I put it in the bin
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Answer by MYPICTURE
25 Feb 2024
We're sorry to hear about your disappointment. Your feedback is important and will be taken into account. Please expect an email from us to discuss this further.
11 Feb 2024
Verified review
I was very disappointed 😞 I thought the size was 20in × 20 ins not 20cm.
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Answer by MYPICTURE
11 Feb 2024
We're sorry to hear about your disappointment with the size discrepancy. We value your feedback and will certainly take it into account. Expect an email from us soon to address this further.
25 Feb 2024
Verified review
I was surprised about the size because I was expecting it to be bigger
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Answer by MYPICTURE
26 Feb 2024
We regret any confusion regarding size expectations. Your feedback is crucial for us to enhance our service. We will reach out to you via email to address your concern effectively.
22 Feb 2024
Verified review
Poor colour , not stretched correctly and very poor wood used .
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Answer by MYPICTURE
22 Feb 2024
We're sorry to hear about your dissatisfaction. Your feedback is important to us. We'll be reaching out via email to help address your concerns.
17 Feb 2024
Verified review
I haven't received the picture and now being asked.to date it?
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Answer by MYPICTURE
18 Feb 2024
We regret the confusion. We value your feedback and it's essential in helping us improve. We will reach out to you directly via email to resolve this matter.
4 Mar 2024
Verified review
Cushion arrived no cover and it was for a birthday present
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Answer by MYPICTURE
4 Mar 2024
We're truly sorry to hear about this. We value your feedback and it will be taken into account. We will reach out to you via email to assist further.
25 Feb 2024
Verified review
Poor quality
The canvas picture is loose and looks rushed on the frame.
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Answer by MYPICTURE
25 Feb 2024
We're sorry to hear your feedback about the canvas picture. Your experience is important to us and we will reach out to you via email to better understand the situation. We appreciate your feedback and will certainly take it into account.
7 Feb 2024
Verified review
Picture came too late was a birthday present , not happy
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Answer by MYPICTURE
7 Feb 2024
We're truly sorry to hear about the delay. Your feedback is valuable and will be considered for improvements. We'll reach out via email to discuss further.