MYPICTUREReviews:
26,121 reviews in the last 12 months143,267 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
23 Apr 2024
Verified review
Poor communication. Very long dispatch time.
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Answer by MYPICTURE
23 Apr 2024
We're sincerely sorry to hear about your experience. We acknowledge your concerns about communication and dispatch time. Rest assured, we value your feedback and will be reaching out to you via email to address this matter.
17 Apr 2024
Verified review
Not to qualify but for this price that's ok
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Answer by MYPICTURE
17 Apr 2024
We appreciate your feedback and understand your point regarding the price. Your feedback is valuable to us and will be considered in our ongoing efforts to improve our service. Thank you.
2 days ago
Verified review
Package was damaged
Edges have frayed
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Answer by MYPICTURE
2 days ago
We apologize for the inconvenience you experienced. We take your feedback seriously and will contact you via email to discuss the issue in detail. Rest assured, we will take the necessary steps to address your concerns.
SM
Stephen M.
Maryport
3 days ago
Verified review
Way too slow from ordering to delivery
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Answer by MYPICTURE
3 days ago
We appreciate you sharing your feedback. We will take it into account and contact you via email to discuss the details of your concerns further. Thank you for your patience.
9 days ago
Verified review
Delivery took too long not time stated
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Answer by MYPICTURE
9 days ago
Thank you for sharing your feedback. We apologize for the delay in delivery. We will take your comments into account to improve our service. We will contact you via email to discuss this matter further.
21 Apr 2024
Verified review
Some parts of each picture is faded
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Answer by MYPICTURE
21 Apr 2024
We're sorry to hear about the fading issue you've noticed. Your feedback is important to us and we'll definitely take it into account. Expect an email from us soon regarding this matter.
30 Apr 2024
Verified review
Paid for paper wrapping was awful
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Answer by MYPICTURE
30 Apr 2024
We're sorry to hear about your experience with the wrapping. Your feedback is valuable to us and will be taken into account. We'll be reaching out to you via email.
3 days ago
Verified review
Yodel are terrible, it was late
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Answer by MYPICTURE
3 days ago
We regret to hear about your experience. We will contact you via email to discuss the issue further and take your feedback into account.
5 days ago
Verified review
It's not the quality I expected
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Answer by MYPICTURE
4 days ago
Thank you for sharing your feedback. We are sorry to hear that the quality did not meet your expectations. We will take your feedback into account and will contact you via email to discuss the issue further.
28 Apr 2024
Verified review
Disappointed in canvas lay out
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Answer by MYPICTURE
28 Apr 2024
We're sorry to hear of your disappointment. Your feedback is valuable to us. We'll be reaching out via email to learn more about your experience and how we can improve. Thank you for sharing.
21 Apr 2024
Verified review
I haven’t received my order.
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Answer by MYPICTURE
21 Apr 2024
We're sorry to hear about the delay. Our team is looking into the matter and will reach out to you via email to provide further updates. Your patience and understanding are greatly appreciated.
FJ
Fiona J.
Calne
2 days ago
Verified review
One picture not in focus
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Answer by MYPICTURE
2 days ago
Thank you for bringing this to our attention. We appreciate your feedback and will take it into account. We will be contacting you via email to discuss this matter further.
21 Apr 2024
Verified review
Cheap product and finish
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Answer by MYPICTURE
21 Apr 2024
We're sorry to hear about your experience. Your feedback is important to us and will be considered seriously. Please expect an email from us, as we'd like to address your concerns further.
21 Apr 2024
Verified review
Only half the picture
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Answer by MYPICTURE
21 Apr 2024
We're sorry to hear about your experience. We invite you to provide more details so we can better understand the situation. We will reach out to you via email shortly. Your feedback is important to us.
21 Apr 2024
Verified review
Took a week to arrive
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Answer by MYPICTURE
21 Apr 2024
We're sorry to hear about your experience. Delivery times can sometimes be affected by external factors. We will be in touch via email to discuss this matter further.
8 days ago
Verified review
didn’t get my order
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Answer by MYPICTURE
8 days ago
We appreciate you bringing this issue to our attention. We will contact you via email to discuss further and work towards a resolution. Thank you for your patience.
2 May 2024
Verified review
Very slow delivery
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Answer by MYPICTURE
2 May 2024
We sincerely regret to hear about the slow delivery experience. Your feedback is valuable and necessary for our improvement. We will be reaching out to you via email to discuss this further.
1 May 2024
Verified review
Very poor quality
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Answer by MYPICTURE
1 May 2024
We're sorry to hear about your experience. Your feedback matters and will be taken into account. We'll reach out to you via email to understand better and strive to improve our services.
23 hours ago
Verified review
Too slow delivery
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Answer by MYPICTURE
22 hours ago
Thank you for sharing your concerns. We understand the importance of timely delivery and regret any inconvenience this may have caused. Your feedback is valuable to us and will be taken into account. We will contact you via email to discuss further details about the issue.
2 days ago
Verified review
Delivery was slow
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Answer by MYPICTURE
2 days ago
Thank you for sharing your experience. We regret to hear about the slow delivery. We value your feedback and will take it into account. We will contact you via email to discuss this matter further.