MYPICTUREReviews:
26,180 reviews in the last 12 months142,382 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
15 Jul 2023
Verified review
Took over a week to come the price wasnt great either
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Answer by MYPICTURE
17 Jul 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
19 Nov 2023
Verified review
Very pixelated,didn’t look anything like the preview
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Answer by MYPICTURE
19 Nov 2023
We regret to hear your experience didn't meet expectations. Your feedback is crucial in improving the quality of our service. We'll be reaching out to you via email to understand more about the issue.
19 Nov 2023
Verified review
Put my picture wrong way round and won’t answer back
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Answer by MYPICTURE
19 Nov 2023
We regret to hear about your experience. Your feedback is important to us and will be taken into account. We will reach out to you via email to discuss this issue further.
31 Aug 2023
Verified review
Canvas picture
Item arrived disappointing result the image was dark
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Answer by MYPICTURE
14 Sept 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
15 Aug 2023
Verified review
Pay over £40 for my canvas and it's an absolute joke
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2 Aug 2023
Verified review
Not being transparent with delivery dates and order
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Answer by MYPICTURE
2 Aug 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
30 Jul 2023
Verified review
Arrived late . Well overdue but blamed postal service
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
30 Sept 2023
Verified review
Nice products but took far to long to deliver shame
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Answer by MYPICTURE
3 Oct 2023
We're sorry your order is taking longer than expected to be delivered. We will check the status of your order and get back to you via email as soon as possible.
14 Dec 2023
Verified review
I haven’t received my parcel when it says delivered
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Answer by MYPICTURE
14 Dec 2023
We're sorry to hear about the trouble with your parcel. We're closely looking into the matter. You'll receive an email from us soon for further assistance.
29 Jun 2023
Verified review
Shocking wait for delivery of product. Over 2 weeks
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Answer by MYPICTURE
13 Sept 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
15 Jul 2023
Verified review
Too long for delivery after paying £6 for delivery
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Answer by MYPICTURE
17 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
18 Dec 2023
Verified review
Not charge excessive postage to the isle of wight
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Answer by MYPICTURE
18 Dec 2023
We acknowledge your concerns regarding postage costs. We aim to provide competitive rates for all locations. Your feedback is valuable and we will review our postage policy. Expect an email from us soon.
15 Dec 2023
Verified review
My parcel delivery no to my address .... missing
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Answer by MYPICTURE
16 Dec 2023
We regret to hear about your parcel. Please provide more details so we can thoroughly look into this matter. Expect an email from us soon for further assistance.
19 Jul 2023
Verified review
Late delivery and very little care on your part.
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18 Jul 2023
Verified review
Item arrived late needed it for my dads birthday
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Answer by MYPICTURE
19 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
16 Dec 2023
Verified review
The canvas wasn’t aligned correctly on the frame
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Answer by MYPICTURE
17 Dec 2023
We're genuinely sorry to hear about your experience. Your feedback about the canvas alignment is valuable to us. We will certainly consider it for our future improvements. Rest assured, we will reach out to you via email shortly.
27 Jun 2023
Verified review
If I could of put 0 I would disgraceful company
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Answer by MYPICTURE
28 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
23 May 2023
Verified review
Poor delivery and non existent customer service
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6 Dec 2023
Verified review
It looked awful and the towel was poor quality
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Answer by MYPICTURE
6 Dec 2023
We're truly sorry to hear your disappointment. We value your feedback and will ensure it is considered moving forward. Expect an email from us shortly to discuss it further.
7 Sept 2023
Verified review
Not a full sized quilt cover for a single bed.
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Answer by MYPICTURE
17 Sept 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.