MYPICTUREReviews:
26,121 reviews in the last 12 months143,267 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
5 days ago
Verified review
Not happy with purchase very cheap grandson head cut off will not be recommending you
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3 days ago
Verified review
Liked the canvas print. The cushion ordered however cut the top of my son’s head off!
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Answer by MYPICTURE
3 days ago
Thank you for sharing your feedback. We're sorry to hear about the issue with the cushion. We will take your feedback into account and contact you via email to discuss further.
9 days ago
Verified review
The delivery took ridiculously long. About nine days from dispatch to delivery.
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Answer by MYPICTURE
9 days ago
Thank you for sharing your feedback. We understand that the delivery time was longer than expected. We will take this into account and contact you via email to discuss the issue further.
9 days ago
Verified review
Package not dispatched for over a week, no customer service just a chatbot .
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Answer by MYPICTURE
9 days ago
We regret to hear about your experience. We will take your feedback into account and contact you via email to discuss the details of your concerns.
5 days ago
Verified review
Bitterly disappointed. The is a yellow line down the left side of the photo
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Answer by MYPICTURE
5 days ago
Thank you for sharing your feedback. We will take it into account and contact you via email to discuss the details of the issue you described.
21 Apr 2024
Verified review
Lovely colour. Good delivery. But two of the prints are not quite right.
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Answer by MYPICTURE
21 Apr 2024
We appreciate your feedback. It's important for us to know about your experience. We continuously strive for improvement and your comments help guide our progress. Thank you for bringing this to our attention.
6 days ago
Verified review
Order missing 1 pillow and case and the one I did receive is damaged
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Answer by MYPICTURE
6 days ago
Thank you for bringing this to our attention. We regret to hear about the issue with your order. We will contact you via email to discuss this further and take your feedback into account.
8 days ago
Verified review
I have not received the order. I don't know where it was delivered
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Answer by MYPICTURE
8 days ago
We apologize for the inconvenience caused. We will be reaching out to you via email to address your concerns and take your feedback into account. Thank you for bringing this to our attention.
10 days ago
Verified review
Photo was the wrong way round, but could have been my mistake
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Answer by MYPICTURE
10 days ago
We appreciate you bringing this to our attention, and we apologize for any confusion caused. We will take your feedback into account and contact you via email to further address the issue.
1 May 2024
Verified review
The picture was lovely but the frame is very very poor quality
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Answer by MYPICTURE
1 May 2024
We're sorry to hear about your experience. Your feedback is important to us and will be considered to improve our offerings. For further assistance, we will reach out to you through email.
18 Apr 2024
Verified review
Don’t use them
Bad picture totally bad customer service will never use again
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Answer by MYPICTURE
18 Apr 2024
We're genuinely sorry to hear about your experience. Your feedback is important and will be taken into account. Expect an email from us shortly, where we can address the concerns you've raised in more detail.
21 Apr 2024
Verified review
Deliver good
Poor picture frame now need to buy replacement
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Answer by MYPICTURE
21 Apr 2024
We're sorry to hear about your experience. Your feedback is appreciated and will be taken into account. We will reach out to you via email to address this matter further.
6 days ago
Verified review
Over the time on delivery advertised on their Website.
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Answer by MYPICTURE
6 days ago
Thank you for sharing your feedback. We understand the importance of timely delivery and apologize for any inconvenience caused. We will take your feedback into account and will be contacting you via email to discuss the issue further.
25 Apr 2024
Verified review
Picture ready in a couple of day and a week to deliver
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Answer by MYPICTURE
25 Apr 2024
We appreciate your feedback. We understand the timing is a concern and it's something we're always working to improve. We'll reach out via email to further discuss your experience.
20 hours ago
Verified review
It's nit what I wanted I wanted full picture canvas
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Answer by MYPICTURE
16 hours ago
We apologize for any confusion regarding your order. We invite you to elaborate on your review and given rating, and we will contact you via email to discuss further. We will take your feedback into account. Thank you for bringing this to our attention.
9 days ago
Verified review
Delivery time was not great.
Quality was ok .
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Answer by MYPICTURE
9 days ago
Thank you for sharing your feedback. We regret to hear that the delivery time did not meet your expectations. Your comments are important to us and will be taken into account. We will contact you via email to discuss further.
9 days ago
Verified review
Picture is lovely but quality of tile is poor
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Answer by MYPICTURE
9 days ago
We appreciate your feedback regarding the quality. We will be contacting you via email to discuss this further and take your feedback into account. Thank you for bringing this to our attention.
9 days ago
Verified review
It took forever to be processed and delivered
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Answer by MYPICTURE
9 days ago
We apologize for the delay you experienced. We appreciate your feedback and will take it into account to improve our service. We will contact you via email to discuss this further.
23 Apr 2024
Verified review
Poor communication. Very long dispatch time.
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Answer by MYPICTURE
23 Apr 2024
We're sincerely sorry to hear about your experience. We acknowledge your concerns about communication and dispatch time. Rest assured, we value your feedback and will be reaching out to you via email to address this matter.
2 days ago
Verified review
Package was damaged
Edges have frayed
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Answer by MYPICTURE
2 days ago
We apologize for the inconvenience you experienced. We take your feedback seriously and will contact you via email to discuss the issue in detail. Rest assured, we will take the necessary steps to address your concerns.