MYPICTUREReviews:
26,047 reviews in the last 12 months143,065 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
23 Jun 2023
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23 Jun 2023
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2 weeks to receive item
Poor communication
Do not buy from these
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Answer by MYPICTURE
26 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
23 Jun 2023
Verified review
UPS are a poor delivery service
Sadly I have to say the service was poor due to delivery times. Your products were excellent and I’m really pleased with the results but using UPS to deliver them let the whole experience down
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Answer by MYPICTURE
26 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
23 Jun 2023
Verified review
UKA39904226507, please see my emails to Anna Trussell, Dan and Pol. The issues are clearly outlined in my emails.
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22 Jun 2023
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2 dates given didn't arrive after waiting in.
Finally arrived ripped packaging.
Sent several emails with no reply
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Answer by MYPICTURE
26 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 Jun 2023
Verified review
Order took over 3 weeks to arrive, customers service no help and didn't care. Got a delay notification because the order didn't pass quality control so was being re-made (hence taking 3 weeks). Then it's arrived today and the pics have a flaw running through them. Runs through my nephew's face on one pic. Waste of time and money. Will not use or recommend again.
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Answer by MYPICTURE
26 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 Jun 2023
Verified review
Changed my delivery 3 times!
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Answer by MYPICTURE
26 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
22 Jun 2023
Verified review
Delivery takes to long
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22 Jun 2023
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22 Jun 2023
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Delivery was longer than stated and very poor customer service
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22 Jun 2023
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Parcel was delayed twice, missing fathers day and it was a gift, got in touch with customer service and no reply 3 days on
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22 Jun 2023
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Between you & ups I can't NOT recommend you strongly enough. Both companies made this a very unpleasant business
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22 Jun 2023
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Ups pésimo servicio
El cuadro precioso, el envío un auténtico desastre, lo pedi el día 9 de junio para que llegara el día del padre y llegó el 21 de junio, UPS es lo peor, llegó con retraso y no existe la comunicación con esta empresa de reparto.
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22 Jun 2023
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Delivery took longer than stated
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22 Jun 2023
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Mislead on delivery times
Advertised when ordered still time for Father’s Day deliveries, was ordered 5 days prior, want delivered till yesterday 3 days after Father’s Day.
Disappointed
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Answer by MYPICTURE
23 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
I ordered for fathers day which I ordered on the 7th and didn't come intill the 20th very disappointing
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Answer by MYPICTURE
23 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
Made excuses early on and took over 4 days to make the canvas ( not the 24 hrs they quote ) postage was very slow as they had it booked it with courier for 3 days but never sent it too them. Just won't use again
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Answer by MYPICTURE
23 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
I was told my order would arrive by fathers day, it did not. No apology or compensation offered, in fact my last email was completely ignored. Awful customer service and will not be recommending you or using you ever again.
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21 Jun 2023
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Very poor delivery
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21 Jun 2023
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Delivery was very poor - delivery dates kept changing and took over a week and half to arrive! Poor customer service support!
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