MYPICTURE- Logo - reviews

MYPICTURE
Reviews:

26,216 reviews in the last 12 months142,516 total reviews  

4.78
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 26 Jul 2010
The Trustmark indicates trustworthy online retailers.
MYPICTURE fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for MYPICTURE

 Sort by  
Relevance
(23778)
(757)
Reset
20 Apr 2024
 Verified review
Not the first time using mypicture for my canvasses, have to say amazing quality on all 11 prints i had done big and small. Delivered with care .and have already been asked where I got them done so passed my picture on . Keep up the good work 👏
Report review
Answer by MYPICTURE
20 Apr 2024
We are thrilled to hear your satisfaction with our quality and service. Your kind words and recommendation mean a lot to us. We appreciate your continued support and look forward to your next order. Thank you!
10 Apr 2024
 Verified review

Good Value for money

The item arrived on time, was well packed and great value for money. Downside, bombarded with offers of reduced prices, but this was my first order and I wasn’t ready to order copies until I had received and was satisfied with the items.
Report review
Answer by MYPICTURE
10 Apr 2024
Thank you for your positive feedback. We appreciate your comment regarding our promotional offers. Your experience is important to us, and we'll certainly take your feedback into account for future interactions.
CO
Clare O.
Worcester
14 Apr 2024
 Verified review
Great value for money, easy to use the site to order a great range of products. Orders are produced quickly, sent quickly and packaged really well. I have used my picture many times I’m always really happy with the service and products.
Report review
Answer by MYPICTURE
14 Apr 2024
We're thrilled to hear that you find our site easy to use and appreciate the quality of our service. It's wonderful to know you're consistently happy with what we provide. Thank you for your continuous support and for sharing your positive experience.
6 days ago
 Verified review
Very good and a good turn round. The only thing is after receiving my pictures trying to get back on to order another kept saying time as expired. Also I wanted to change one from landscape to portrait at the time and couldn't.
Report review
Answer by MYPICTURE
6 days ago
We appreciate your positive feedback and we're glad to hear you're happy with your pictures. We've noted your concerns about accessing the order page and adjusting image orientation. Your input will be taken into account as we work to improve our services.
10 days ago
 Verified review
Delighted. When I placed an order for three canvas frame prints I didn’t appreciate they were being printed in Germany ! However the prints were brilliant and beyond my expectations. The courier delivery was as promised in emails.
Report review
Answer by MYPICTURE
10 days ago
We're thrilled to hear that you're delighted with your canvas frame prints. It's great to know they exceeded your expectations and that the delivery was timely. Thank you for your positive feedback.
12 Apr 2024
 Verified review
Reproducing excellence is my title and comment! I have praised the consistency of your quality of reproduction a number of times and can only repeat this as applicable to this order and the others in the most recent batch from me.
Report review
Answer by MYPICTURE
12 Apr 2024
We're thrilled to hear that you appreciate our consistent quality. Your repeat satisfaction is our greatest compliment. Thank you for your kind words and continued support.
21 Apr 2024
 Verified review
The material used is a satin type and the picture IS NOT just a plastic print onto the material which is a method used on 'T' shirts etc so it will not wash off or peel off over time. Really great product and highly recommended
Report review
Answer by MYPICTURE
21 Apr 2024
We're thrilled to hear that you're pleased with the quality of our materials. Your satisfaction is our top priority. Your recommendation means a lot to us. Thank you for sharing your positive experience.
GM
Gill M.
FARNBOROUGH
7 days ago
 Verified review

Excellent company.

Have used these company many times and always satisfied with the excellent results. It is a case of the customer ensuring they set everything up correctly first. The pictures are also packaged well to ensure safe delivery.
Report review
Answer by MYPICTURE
7 days ago
Thank you for sharing your positive experience. We're thrilled to know you're consistently satisfied with the results. Your feedback is greatly appreciated and we look forward to serving you in the future.
15 Apr 2024
 Verified review
Second time using my picture it was a repeat order. For coffee mugs ,the quality is good with competitive priceing. I will certainly use them again. Easy to use site, speedy delivery. Give them a try you won’t be disappointed.
Report review
Answer by MYPICTURE
15 Apr 2024
We appreciate your repeat business and are delighted to hear you are satisfied with our service. Your positive feedback is valuable to us. Looking forward to your next order. Thank you for recommending us!
11 Apr 2024
 Verified review

Portrait

I like the high quality and richness of the actual print. The white mount is seamless. The black frame though simple yet effective is clean and well made. Overall a beautiful product in every aspect of its creation. Thank you.
Report review
Answer by MYPICTURE
11 Apr 2024
We're thrilled to hear about your satisfaction with the quality, richness and craftsmanship of our offerings. Your feedback is valuable and it's great to know that our efforts in providing a beautiful product have been appreciated. Thanks for your positive comments!
6 Apr 2024
 Verified review

Great service

I had a complaint after the couriers messed up the order. It was sorted perfectly. Once they change UK couriers from Yodel to anyone else, they'll be recommended every day. I got 2 prints, and the receiver loved them both
Report review
Answer by MYPICTURE
6 Apr 2024
We're thrilled to hear that your issue was resolved to your satisfaction and the prints were well-received. We continuously strive to improve our service including our courier partnerships. Your feedback is valuable. Thank you very much.
10 Apr 2024
 Verified review

All round impressed and happy!

Very easy to navigate the web site, very good prices and a good choice of items. My tote bag arrived very quickly and I was very impressed with the quality of both the picture and the tote bag. I will definitely buy again!
Report review
Answer by MYPICTURE
10 Apr 2024
We're delighted to hear you found our website user-friendly and our prices competitive. Your feedback about the quality of the tote bag is much appreciated. Looking forward to serving you again in the future!
21 Apr 2024
 Verified review
Used a few times now and love how f really brings your pictures to life. Theres a wide range of sizes to fit what you want and loads of different finishes. Great prices and fast delivery. Really pleased with the quality.
Report review
Answer by MYPICTURE
21 Apr 2024
We're thrilled to hear that you're enjoying the variety and quality we offer. Your satisfaction is our ultimate reward. Thank you for your positive feedback!
21 Apr 2024
 Verified review
Your Customer Service is exceptional! I had a problem with my first print but it was resolved brilliantly. Maybe could have been avoided if the border issue was questioned before printing. All in all, super service.
Report review
Answer by MYPICTURE
21 Apr 2024
We're delighted to hear you found our customer service exceptional. Your point about the border issue is well-taken. We appreciate your feedback and will definitely take it into account for the future. Thank you for your kind words.
7 days ago
 Verified review

Good quality

Used a few times for gifts etc. This one was a special canvas of our dog who passed away. Absolutely amazing quality and quick turn around. Thank you, we now have our dog back in our home to keep the memory alive.
Report review
Answer by MYPICTURE
7 days ago
We're deeply touched by your kind words and sincerely appreciate your feedback. It means the world to us that we could contribute to preserving such a cherished memory. Your satisfaction is our top priority. Thank you for your support.
21 Apr 2024
 Verified review
We have created a memory wall …. We ordered the Perspex frameless frames for our photos and they look great. Website very easy to use. Delivery was just over a week. Very happy with my experience using MyPicture
Report review
Answer by MYPICTURE
21 Apr 2024
We're thrilled to hear that you're pleased with your experience and that the frames have added a beautiful touch to your memory wall. Your positive feedback on our website and delivery time is greatly appreciated. Thank you for choosing us.
6 Apr 2024
 Verified review

Simple & straight forward process

The whole process is very simple from the start, choosing which sizing you want, to adding your chosen photos & uploading - to creating your order & placing it. There are a variety of options & payment choices.
Report review
Answer by MYPICTURE
6 Apr 2024
We're delighted to hear that you found the process simple and appreciated the variety of options and payment choices. Your positive feedback is much appreciated. Thank you for your 5-star review!
17 Apr 2024
 Verified review

Photo of Duart Castle

I received my acrylic and aluminium photo very quickly,the print is really sharp and the colours are excellent,i have ordered another one. The packaging was very good,very pleased with my order ⭐⭐⭐⭐⭐
Report review
Answer by MYPICTURE
17 Apr 2024
We're thrilled to hear your satisfaction with the speed of delivery and quality of the prints. Your repeat order is the best compliment we could ask for. Thank you for appreciating the packaging too. Enjoy your artwork!
10 Apr 2024
 Verified review

Lovely wooden prints

I have purchased 8 20cm by 20cm wooden prints, I edited these myself making them black and white. These prints look brilliant together on our wall. I would definitely recommend MyPicture, 10 out of 10
Report review
Answer by MYPICTURE
10 Apr 2024
We're thrilled to hear that you're pleased with your wooden prints and that they're adding beauty to your wall. Thank you for recommending us! Your positive feedback truly makes our day.
7 Apr 2024
 Verified review

My picture.

Really pleased with the canvas picture, lovely quality and a nice size. Great price and postage. I think maybe a little more packaging just to ensure the cardboard box doesn’t get damaged in transit?
Report review
Answer by MYPICTURE
7 Apr 2024
We appreciate your positive feedback and suggestions. We constantly strive to provide excellent service and your insights will certainly be considered for future improvements. Thank you for taking the time to share your experience.