MYPICTUREReviews:
26,176 reviews in the last 12 months143,459 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
18 Aug 2023
Verified review
Arrived late but product is good.
Delay in production meant item not delivered in time for important celebration. Actual product is very good.
Report review
19 Jul 2023
Verified review
The photo frame ‘fitting flaps’ at the back to hold the photo in place were broken off when I received it 😞
Report review
28 Aug 2023
Verified review
I expected the photos to be within the block not just stuck on the back. Also some of them weren’t straight
Report review
21 Oct 2023
Verified review
Lengthy wait for delivery
The printing was excellent, but the long wait before it was delivered was not made clear on your website.
Report review
24 Jul 2023
Verified review
Lines around each picture
2 days later than they said. And the picture had square lines around each picture. I did not expect that
Report review
9 Dec 2023
Verified review
The jigsaw was OK but I thought it would come in a box so that that it could be copied when doing jigsaw
Report review
Answer by MYPICTURE
9 Dec 2023
We appreciate your feedback. Our team is constantly working on improving our services. Rest assured your comments about the packaging and user experience of our products will be taken into account. Thank you.
15 Jun 2023
Verified review
The service was good from start to finish but both images are dark where as the original photos were not
Report review
14 Dec 2023
Verified review
mug small, more large tea cup size, picture quality good.....had i known mug size i wouldnt have got it
Report review
Answer by MYPICTURE
14 Dec 2023
We appreciate your feedback and understand your concern regarding the size. Your input is valuable to us and will certainly be taken into account. We're glad to hear that the picture quality met your expectations. Thank you.
28 Sept 2023
Verified review
Canvas
I ordered a canvas but when it arrived it wasn’t wrapped around the wood as well as it could have been
Report review
27 Jun 2023
Verified review
pictures are good but dont stick to wall properly, late delivery
pictures are good, bue very late delivery and they dont stick to wall properly, the keep falling off...
Report review
15 Dec 2023
Verified review
Wrong Picture delivered first time and no urgency shown in getting the order to us second time around
Report review
Answer by MYPICTURE
16 Dec 2023
We sincerely appreciate your feedback. Your experience is valuable to us and we will certainly take your comments into consideration for future improvements. Thank you for your patience and understanding.
26 Nov 2023
Verified review
slightly blurry image
the picture is framed beautifully but the photo itself is much lower quality than the one i sent in.
Report review
Answer by MYPICTURE
26 Nov 2023
We appreciate your feedback. We're sorry to hear the photo didn't meet your expectations. We strive for quality and your experience is important to us. Thank you for bringing this to our attention.
26 Nov 2023
Verified review
Bought a calendar pictures were good but weren't fully fitted on the wire holder which was flimsy
Report review
Answer by MYPICTURE
26 Nov 2023
We appreciate your feedback. It's important for us to hear your thoughts to continually strive for improvements. We'll certainly take your comments into account. Thank you.
18 Oct 2023
Verified review
Very disappointed with the quality of pillow and I paid extra for hanger on picture and didn’t get
Report review
8 Sept 2023
Verified review
I think your free picture deals, after ordering are misleading. Otherwise, your prints are great
Report review
19 Dec 2023
Verified review
Delivery driver left my parcel on the door step, it was sailing wet when I got home. So upset.
Report review
Answer by MYPICTURE
20 Dec 2023
We're truly sorry to hear about the condition of your parcel upon arrival. Your feedback is important to us and will certainly be taken into account as we strive to improve our services.
10 Sept 2023
Verified review
poor colour reproduction
Delivery service was good but the coloir reproductio was not. The print was too dark and crude
Report review
20 May 2023
Verified review
Not quite as expected
Order process was straightforward and easy to understand. Items arrived in the given timeframe.
Report review
19 Sept 2023
Verified review
Quality frame but slow delivery
Overall the quality of the frame and picture is fantastic, but let down by the delivery time.
Report review
12 Aug 2023
Verified review
On delivery
Had to keep looking at emails to see where and when parcel was being delivered
Report review