MYPICTUREReviews:
26,118 reviews in the last 12 months142,568 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
9 Dec 2023
Verified review
We wasn’t happy with yodel delivery because they just leave the package on the doorstep plus the package got wet
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Answer by MYPICTURE
9 Dec 2023
We regret to hear about your experience. Your feedback is crucial to us. Rest assured, it will be considered in our ongoing efforts to improve our service.
1 Oct 2023
Verified review
My order was much later than suggested. When I got in touch to say this was disappointing, I didn't get a sorry!
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29 Sept 2023
Verified review
Kind of disappointed
I don’t think the overall canvas was as well finished on the frame this time as parts weren’t stapled correctly.
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2 Jun 2023
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Fairly speedy. No means of standing or hanging picture. Too many follow-up advertisements and discount alerts,
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5 Nov 2023
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It was clear ..gd quality but it was bit small might of been my fault could of had bigger pic would order again
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15 Jun 2023
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Long delivery times
Beautiful product absolutley adore for incredible prices but delivery was around 10 days.
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20 May 2023
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I was a bit disappointed with the size I misunderstood the measurements I thought it was inches not centemeter,
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18 Aug 2023
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Arrived late but product is good.
Delay in production meant item not delivered in time for important celebration. Actual product is very good.
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19 Jul 2023
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The photo frame ‘fitting flaps’ at the back to hold the photo in place were broken off when I received it 😞
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28 Aug 2023
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I expected the photos to be within the block not just stuck on the back. Also some of them weren’t straight
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21 Oct 2023
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Lengthy wait for delivery
The printing was excellent, but the long wait before it was delivered was not made clear on your website.
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24 Jul 2023
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Lines around each picture
2 days later than they said. And the picture had square lines around each picture. I did not expect that
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9 Dec 2023
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The jigsaw was OK but I thought it would come in a box so that that it could be copied when doing jigsaw
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Answer by MYPICTURE
9 Dec 2023
We appreciate your feedback. Our team is constantly working on improving our services. Rest assured your comments about the packaging and user experience of our products will be taken into account. Thank you.
15 Jun 2023
Verified review
The service was good from start to finish but both images are dark where as the original photos were not
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14 Dec 2023
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mug small, more large tea cup size, picture quality good.....had i known mug size i wouldnt have got it
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Answer by MYPICTURE
14 Dec 2023
We appreciate your feedback and understand your concern regarding the size. Your input is valuable to us and will certainly be taken into account. We're glad to hear that the picture quality met your expectations. Thank you.
28 Sept 2023
Verified review
Canvas
I ordered a canvas but when it arrived it wasn’t wrapped around the wood as well as it could have been
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27 Jun 2023
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pictures are good but dont stick to wall properly, late delivery
pictures are good, bue very late delivery and they dont stick to wall properly, the keep falling off...
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15 Dec 2023
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Wrong Picture delivered first time and no urgency shown in getting the order to us second time around
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Answer by MYPICTURE
16 Dec 2023
We sincerely appreciate your feedback. Your experience is valuable to us and we will certainly take your comments into consideration for future improvements. Thank you for your patience and understanding.
26 Nov 2023
Verified review
slightly blurry image
the picture is framed beautifully but the photo itself is much lower quality than the one i sent in.
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Answer by MYPICTURE
26 Nov 2023
We appreciate your feedback. We're sorry to hear the photo didn't meet your expectations. We strive for quality and your experience is important to us. Thank you for bringing this to our attention.
26 Nov 2023
Verified review
Bought a calendar pictures were good but weren't fully fitted on the wire holder which was flimsy
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Answer by MYPICTURE
26 Nov 2023
We appreciate your feedback. It's important for us to hear your thoughts to continually strive for improvements. We'll certainly take your comments into account. Thank you.