MYPICTUREReviews:
26,339 reviews in the last 12 months144,551 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
26 Nov 2023
Verified review
I haven't received my order yet?
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Answer by MYPICTURE
26 Nov 2023
We're truly sorry to hear about this delay. We're checking into the current status of your order and will provide an update through email as soon as possible. Your patience is greatly appreciated.
7 Oct 2023
Verified review
The picture was a little blurry
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12 Aug 2023
Verified review
Too slow, lack of delivery info
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Answer by MYPICTURE
13 Aug 2023
We apologize for any inconvenience caused by the delay in delivery and the lack of information provided. We will thoroughly investigate the matter and reach out to you via email to address your concerns. Thank you for bringing this to our attention.
18 Jul 2023
Verified review
Picture delivered one week late.
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12 Dec 2023
Verified review
Writing was into the stitching
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Answer by MYPICTURE
12 Dec 2023
We're sorry to hear about the issue you've experienced. Your feedback is important to us and we'll certainly take it into account. Please expect an email from us soon.
11 Nov 2023
Verified review
Zip broken picture not so good
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Answer by MYPICTURE
11 Nov 2023
We're sorry to hear about your experience. Your feedback matters and we would appreciate more details on what went wrong. We will reach out via email to discuss this further. Your insights will certainly be taken into account.
25 Aug 2023
Verified review
Poor delivery!
Canvas nice. Delivery shocking.
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24 Jun 2023
Verified review
The delivery took far too long
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Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
15 Jun 2023
Verified review
Whole picture ?
Not sure the picture was whole
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29 Nov 2023
Verified review
I received the wrong picture!
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Answer by MYPICTURE
29 Nov 2023
We're sorry to hear about your experience. Your feedback is important to us, and we'd like to help resolve this. Please check your email for further communication regarding this issue.
26 Nov 2023
Verified review
I have not received my parcel
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Answer by MYPICTURE
26 Nov 2023
We are truly sorry to learn about this situation. We assure you that your concern is our priority. We will reach out to you via email to help resolve this matter promptly.
25 Oct 2023
Verified review
Quality of pictures are so bad
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Answer by MYPICTURE
25 Oct 2023
We're truly sorry to hear about the disappointing quality of the pictures. We understand how this can impact your experience. Rest assured, we will delve into the specifics concerning this issue and contact you through email to further discuss this matter. We appreciate your valuable feedback.
19 Oct 2023
Verified review
Was very happy with my cushion
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Answer by MYPICTURE
19 Oct 2023
We're thrilled to hear you're happy with your cushion! Your positive experience truly means a lot to us. We'll be in touch via email to ensure we continue to meet your expectations. Thank you for your feedback.
21 Sept 2023
Verified review
Too long and no correspondence
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Answer by MYPICTURE
22 Sept 2023
We're sorry to hear about your experience. Your feedback is crucial in helping us improve. We'll be looking into the duration and communication aspects of our service. Expect an email from us soon for further discussion. Thank you for your patience.
12 Jul 2023
Verified review
After 4 weeks, I have not received my order.
I have not received my order.
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Answer by MYPICTURE
13 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
6 Dec 2023
Verified review
Very poor quality of item.
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Answer by MYPICTURE
6 Dec 2023
We're truly sorry to hear about your experience. Your feedback is important to us and we'll definitely consider it to improve our services. We'll be in touch via email to assist you further.
29 Nov 2023
Verified review
Sent the wrong sized cushion
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Answer by MYPICTURE
29 Nov 2023
We appreciate your feedback. We're truly sorry to hear about the sizing issue faced. Your comments are crucial for us to improve our services. We will definitely consider your input. Thank you.
7 Sept 2023
Verified review
Taken a long time to arrive
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25 Aug 2023
Verified review
The quality was not the best
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10 Aug 2023
Verified review
To expensive for what it is.
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