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Top positive review
31 May 2023
Verified review
Really great that they ship to the UK. Website was very clear, the chat function was speedy and knowledgeable. Super fast dispatch and delivery. Great item too - thank you! We’ve been recommending you everywhere we can.
No update on both parcels. Tracking has been frozen for 5 days afer clearing customs, is it in transit who knows, they use an automated response to all questions, with tracking link that is already what I am following. Will they chase delivery no.
No estimated delivery time "it will be with you soon" or "I have no further information" are the responses. Quite frankly the customer service is shocking and am wishing I hadn't listened to the reviews saying how great their experience was
Clearly a new company for delivering to UK and failing
Love the pool & dome but the instructions need looking at, nothing labelled up with poles etc & the same with the dome.
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20 Nov 2023
Verified review
Postage was very expensive.
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Answer by Exittoys.co.uk
22 Nov 2023
Good morning Brendan,
We're delighted that you took the time to leave a positive review. We hope you continue to enjoy your EXIT outdoor toys.
Team EXIT Toys!
15 Sept 2023
Verified review
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Answer by Exittoys.co.uk
15 Sept 2023
Hi Glenda,
We're delighted that you took the time to leave a positive review. We hope you continue to enjoy your EXIT outdoor toys.
Best regards, Team EXIT Toys
16 Aug 2023
Verified review
I had to modify the product.
Poor workmanship
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Answer by Exittoys.co.uk
17 Aug 2023
Hi Hubby, thank you for your feedback. We are sorry to hear that you had to modify the product, that is obviously not the intention. If something is still not quite right, you can always contact our customer service. They are happy to help you! Otherwise, we wish you a lot of fun with your new EXIT purchase.
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