houseoftents.co.ukReviews:
290 reviews in the last 12 months1,317 total reviews
Excellent
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Top positive review
26 Jul 2023
Verified review
1. I liked the construction of the gazebo quite sturdy.
2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length
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Top negative review
29 Oct 2023
Verified review
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk
18 Oct 2023
Verified review
Absolutely fantastic gazebo more like a marquee very sturdy, very attractive looking strong solid metal Poles and lots of attachments I would advise and recommend this to anyone best Purchase ever. I was hiring exactly the same product for £280 for one night and yes I’ve been able to purchase this for the same price.👍👍
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13 Dec 2023
Verified review
Great product and speedy delivery. Really good quality carport and very sturdy. We did have one small part missing, but having contacted customer services who sent a replacement immediately. We tweaked the installation as we wanted a little more height to store a boat over winter, but it still works really well.
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10 Jul 2023
Verified review
The service was just brilliant. The Customer Services were informative, pre-ordering, the company called to ensure our order was correct because it was unusual, and the items arrived the next day, with a lovely, helpful, friendly, smart courier. Couldn't have been a better experience - top marks!
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9 Oct 2023
Verified review
I acquired a tent a couple of years ago. During that time accidental damage has been caused requiring replacement parts. The team at HofT have expeditiously dispatched the goods and have reassuringly kept me informed by telephone and email of all progress. I commend highly
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20 Sept 2023
Verified review
From an easy on line order for a small Marquee put putting it up and using it constantly as another garden room we have been so pleased. The quality of the product is of a high standard and great value. I would recommend House if Tents to anyone’s
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24 Jun 2023
Verified review
Great pop up gazebo!! We have never had anything like this before and it surpasses our expectations!!
I love that I had the trusted shops protection!
Was a great touch to the purchase knowing that I had a bit of security if anything went wrong.
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26 Sept 2023
Verified review
My marquee was damaged by high winds. I contacted the company for support to purchase replacement parts. The sales assistant Jacob was most helpful and was able to identify the parts that I required very quickly. Thank you House of Tents
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20 Nov 2023
Verified review
Excellent Service
From the initial call I made to regular support throughout the purchase, Jacob was always in contact. He was able to provide advice at the start and nothing was too much trouble. Excellent quality product and real value for money.
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17 Jan 2024
Verified review
Excellent product quality
Quality of the marquee components is excellent. Strong metal bars and heavy duty canvass. Brilliant value for money. Only slight drawback was the quality of the English language assembly instructions, which could be improved.
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4 Dec 2023
Verified review
Package was damaged in transit and some parts were missing. Down to courier.
Contacted seller and parts were dispatched next day.
Great service, excellent product, would buy another in future.
Thanks for the great service.
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2 Nov 2023
Verified review
House of tents is the best
House of tents provided out charity with an excellent quality tent . Their customer care and after service is exceptional . I would highly highly recommend them . They are also very good value for money and they care .!!
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28 Dec 2023
Verified review
Delivery excellent packaging excellent!have not been able to put up the small marquee yet as the weather was not ideal at the time needed but I am hoping that it is as good as it looks in the picture no picture as yet !
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18 Sept 2023
Verified review
I had an immediate email response to my query regarding a spare part for a marquee which was followed up with a phone call and a quote. A very friendly customer adviser Jacob helped me with the part replacement order.
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27 Sept 2023
Verified review
Every step of the way from ordering my purchases to receiving them was very straight forward. When assembling my items, help was just a phone call away.
I would recommend the company and their products very much.
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28 Nov 2023
Verified review
Excellent customer service
Agents were knowledgeable, affable and very professional. Very responsive to issues that arose and resolved them quickly and without problem.
I would recommend this organisation without hesitation.
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28 Sept 2023
Verified review
Top Service
Called the company phone answered quickly. I am working on a project and required advice and a quote as I working on a tight deadline. Jacob was fast and efficent, gave me advice. Great service
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10 Oct 2023
Verified review
Excellent service as Gazebo was here 2 days later.
The delivery man was the rudest,grumpiest,horrible man I have ever met !!!!
Moaning moaning moaning moaning......and then more moaning!!😤
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29 Sept 2023
Verified review
I cannot fault the 2 Gazebo's I bought from House of Tents, both there Products and Customer service is First Rate and would be my first choice in the future.
Thankyou, Peter Brown.
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11 Sept 2023
Verified review
The selection available and video showing how to put up a gazebo was very helpful. So much choice but good to go through to nail down what you are looking for in your price bracket
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TG
Tony G.
Newport
5 Nov 2023
Verified review
Bought for a 50th, great size for a dance floor and seating around the sides. Dry for the party but poured down the following day, all nice and dry inside. Really good value.
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Answer by houseoftents.co.uk
14 Nov 2023
Dear Tony,
Thank you for your review! We're thrilled to hear that the tent you purchased for the 50th celebration was a great size for both the dance floor and seating around the sides. It's fantastic to know that despite the downpour the following day, everything inside remained nice and dry, ensuring the success of your event. We're delighted that you found it to be of great value.
Should you need anything else in the future or have any questions, feel free to reach out. We appreciate your feedback and are pleased we could contribute to making your celebration a success!
Regards,
Diego