houseoftents.co.uk

Reviews:

All ways good service and good products

I bought 5x5 pro plus marquee four years back. I had couple of queries before buying. Their technical team was quite helpful and marquee was delivered on time. Assembly Instructions 4 years back were not ideal, but they have recently improved them. I sometimes have to refer to them during installation, so downloading a fresh pdf copy comes in handy. Assembly for the first time took me couple of hours. You need atleast 2 people, but some steps require 3-4 people. I have assembled it few times over the years, so now I can assemble it within an hour. This marquee is solid and perfect for parties during colder and windy weather. I recently needed help with couple of spare parts and their customer service team promptly sorted them out for me.

Very swift delivery and we were kept well informed about progress.

Very efficient and good value for money

Received the delivery very quick and on time Have not opened yet so proof of quality still to come

Very good and quick service

Easy to order. fast delivery. On checking contents, we discovered that one pole was damaged. We phoned the help line and a replacement was delivered within two days. We haven't erected the tent yet but the instructions are easy to follow and the structure looks to be very good.

Well engineered product

Timely delivery, good quality. Area of improvement - Improve the quality of assembly instruction. Online manual and the book manual do not match. There should be separate video and instruction depending on the size ordered.

Goods arrived very promptly. I have’t yet installed them, but if they are as good as the original I will be very pleased

Goods arrived earlier than expected but plenty of messages to inform of date and time. Delivery driver was friendly and efficient. Goods well packed. Cannot suggest any improvement required.

Was very surprised how quickly they delivered. There was some damaged Poles and these were replaced with in a couple of days . I can't complain about the service I received from them have not had chance to put up marquee as yet but everything seems as it should be

Easy to use website. Very prompt delivery

very quick delivery

Great product, great price. Packaging was badly damaged upon delivery... hopefully none of the components have fallen out during shipping.

Speedy and efficient

excellent customer service very quick delivery and immediate response to a query I had