Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
26 Jul 2023
Verified review
1. I liked the construction of the gazebo quite sturdy.
2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
Great customer service from making enquiries before ordering through to chasing deliveries - one item not delivered by the couriers (not house of tents fault) but they chased and sent replacement once they had no update form couriers.
The marquee has just been erected and is sturdy and good quality - I went for the thinner material which is more than sufficient for using a few times a year.
We like it so much we might keep it up for a few weeks after the planned party so we can arrange a few more get togethers!
Report review
21 Apr 2024
Verified review
Haven’t put my gazebo up yet as still doing patio but they were so quik delivering it and all looks packed well
Report review
21 Apr 2024
Verified review
Great service. Yet to use the gazebo but looks sturdy.
Report review
21 Apr 2024
Verified review
Fantastic service and the product exceeded my expectation in how well constructed packaged and ease of assembly I did it single handed in 1 day. Without doubt the best self assembly product I have purchased in 50 years. Well done to all involved and one big thank you
Report review
19 Apr 2024
Verified review
Report review
17 Apr 2024
Verified review
Rapid delivery, excellent competitive prices!
Report review
15 Apr 2024
Verified review
Report review
15 Apr 2024
Verified review
Great buy, easy to put up and sturdy. Does a great job
Report review
14 Apr 2024
Verified review
V good
Report review
14 Apr 2024
Verified review
Report review
14 Apr 2024
Verified review
Quick delivery and good quality.
Assembly instructions a bit confusing.
Report review
14 Apr 2024
Verified review
Very helpful over the phone.
Report review
13 Apr 2024
Verified review
Report review
11 Apr 2024
Verified review
The overall process of purchasing the…faultless.
The overall process of purchasing the new Gazebo was very easy to follow. Delivery was as discribed and the Gazebo arrived on time.
Report review
10 Apr 2024
Verified review
The speed of response and level of service provided by Amira was really impressive
Report review
9 Apr 2024
Verified review
Report review
9 Apr 2024
Verified review
Product and delivery good, I am now going to test your spares department to repair an earlier purchase
Report review
7 Apr 2024
Verified review
Checked out the House of Tents website for a new marquee. Found a marquee that suited our purpose . Ordered and paid for the marquee following the online format and found the process easy. I subsequently received an e mail from the delivery company providing a delivery date which unfortunately they did not meet because they failed to collect all of the parts from the collection depot. The marquee was finally delivered a few days later. The marquee arrived in 6 cardboard boxes, 3 of which were torn and damaged with the end of one box torn apart. The delivery driver said he struggled with the boxes on his own. The 3 torn boxes all contained metal frame parts which on inspection seem to have survived the ordeal. Won't know about the canvass until it is fully erected. I have purchased from this company before. The marquee is good. Delivery could be improved.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.