houseoftents.co.uk
Reviews:

288 reviews in the last 12 months1,314 total reviews  

4.56
Excellent

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Top positive review

26 Jul 2023
 Verified review
1. I liked the construction of the gazebo quite sturdy. 2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length

Top negative review

29 Oct 2023
 Verified review
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk

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28 Jun 2023
 Verified review
Haven't erected it yet so can't give a honest review. Should be couple of weeks time.
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26 Jun 2023
 Verified review
Pop up gazebo we purchased (3m) is good quality and fairly easy to erect (very gently first time!) amazing to see how big it is from such a smal bag holding it all which is also good quality and very useful. Instructions are just ok so watch the video - twice ! Delivery and emails were a bit slow but it was a busy time!?!
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25 Jun 2023
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22 Jun 2023
 Verified review
I chose house of tents because I believe the website offers a good choice of the product I was looking for, good quality, ease of construction, and good service and fast delivery 2/3 days it took 10 days to arrive I was not given a email or text when it would arrive it just turned up I did receive an email it had been dispatched so I guessed it was on its way, luckily I was just on my way out when it turned up and able to accept delivery the driver was helpful and dropped it were I asked,it will be a while before I will be able to construct it and I will post the results when I have done this, so far all looks good and hope I have made the right choice.
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15 Jun 2023
 Verified review
gazebo very nice there was a few slightly damaged roof sections but with a little skill and good tooling the problems won't be seen The gazebo is perfect for our garden.I would like to give a 5 star but the damage related to a 4 star.
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5 Jun 2023
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18 May 2023
 Verified review

Check the contents!

Placing the order was straightforward but the confirmation paperwork was confusing as it referred to the need to pay import duty. A quick telecon confirmed that the tent was coming from Ipswich so there was no duty. On arrival I checked contents and discovered that there was a packing error which meant that I had an excess of 4 legs and a shortage of 4 roof bars. I informed House of Tents of this by email. A week later I had a reply to apologise and advise me that replacements were on their way and they arrived in 48 hrs. The carrier, Tuffnells, provided an excellent service both for original delivery and replacements.
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